Job Requirements
Reston, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Who We Are:
At SES Space & Defense, we deliver secure, resilient connectivity and integrated space solutions for customers operating in the world's most demanding environments. As part of SES S.A., a global leader in satellite-enabled communications, we combine capabilities across all orbits with extensive global ground infrastructure, managed networks, hosted payload solutions, and mission integration services to support communications, sensing, data transport, and operational resilience worldwide.
Our vertically integrated space and ground capabilities bring together satellite capacity, terrestrial infrastructure, advanced network technologies, and deployed user terminals to support mission-critical government operations around the world. We are a trusted partner to the U.S. Federal Government and national security community, allied governments, NATO, NASA, and other civilian agencies, delivering reliable, high-performance solutions when mission success is critical.
At SES Space & Defense, our people are our competitive advantage. You'll work alongside a mission-driven team committed to integrity, innovation, accountability, and delivering real-world impact for customers whose missions matter most.
What You'll Do:
As a Senior Technical Writer at SES Space & Defense, you will lead the strategy, development, and execution of technical documentation supporting advanced satellite communications terminals, gateways, and related products and services. Reporting to the Senior Director of Product Engineering, you will own the documentation architecture, content standards, and publication processes that enable customers to confidently install, integrate, operate, and maintain complex SATCOM technologies.
Working closely with Engineering, Product Management, Operations, and other internal and external stakeholders, you will translate complex hardware, software, and satellite networking concepts into clear, accurate, and accessible technical documentation. You will play a central role in maintaining documentation quality and consistency across product lines, ensuring technical content remains aligned with product development, engineering releases, customer requirements, and operational needs.
Key Responsibilities:
Who You Are:
You are an experienced Technical Writer with a strong understanding of technical content development and an interest in satellite communications, networking, and complex hardware and software products. You know how to work directly with engineers and product teams to understand technical systems, ask the right questions, and translate detailed engineering information into documentation that customers can readily understand and use.
You bring a structured approach to documentation planning, development, and lifecycle management, with an appreciation for the role clear technical information plays in product usability, operational service delivery, and customer satisfaction. You are collaborative, organized, adaptable, and comfortable managing multiple priorities while working across Engineering, Operations, Product Management, and commercial teams. You take ownership of documentation quality and continuously look for ways to improve content, processes, and the overall customer experience.
Key Qualifications & Experience:
SES Space & Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law
The final base salary offered will be determined based on factors such as the position's location, the candidate's relevant skills, experience, and qualifications.
Where applicable, this position may also be eligible for an annual bonus. Employees are eligible to participate in SES Space & Defense's benefits programs, which include paid vacation, sick and personal leave; medical, dental, vision, life, and disability insurance; a 401(k)-retirement plan; and others.
An Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or protected veteran status and will not be discriminated against on the basis of disability.
Nearest Major Market: Washington DC
At SES Space & Defense, we deliver secure, resilient connectivity and integrated space solutions for customers operating in the world's most demanding environments. As part of SES S.A., a global leader in satellite-enabled communications, we combine capabilities across all orbits with extensive global ground infrastructure, managed networks, hosted payload solutions, and mission integration services to support communications, sensing, data transport, and operational resilience worldwide.
Our vertically integrated space and ground capabilities bring together satellite capacity, terrestrial infrastructure, advanced network technologies, and deployed user terminals to support mission-critical government operations around the world. We are a trusted partner to the U.S. Federal Government and national security community, allied governments, NATO, NASA, and other civilian agencies, delivering reliable, high-performance solutions when mission success is critical.
At SES Space & Defense, our people are our competitive advantage. You'll work alongside a mission-driven team committed to integrity, innovation, accountability, and delivering real-world impact for customers whose missions matter most.
What You'll Do:
As a Senior Technical Writer at SES Space & Defense, you will lead the strategy, development, and execution of technical documentation supporting advanced satellite communications terminals, gateways, and related products and services. Reporting to the Senior Director of Product Engineering, you will own the documentation architecture, content standards, and publication processes that enable customers to confidently install, integrate, operate, and maintain complex SATCOM technologies.
Working closely with Engineering, Product Management, Operations, and other internal and external stakeholders, you will translate complex hardware, software, and satellite networking concepts into clear, accurate, and accessible technical documentation. You will play a central role in maintaining documentation quality and consistency across product lines, ensuring technical content remains aligned with product development, engineering releases, customer requirements, and operational needs.
Key Responsibilities:
- Lead the end-to-end technical documentation strategy and roadmap across multiple product lines, establishing documentation standards, content structures, and scalable publication frameworks.
- Develop, author, maintain, and manage technical documentation, including user manuals, installation guides, integration documents, system specifications, and operating procedures for SATCOM modems, terminals, gateways, and related products and services.
- Collaborate with Engineering and Product Management to translate complex satellite communications, networking, hardware, and software information into clear, accurate, and accessible documentation for customers and end users.
- Ensure technical documentation meets applicable corporate, contractual, and customer standards, supporting compliance requirements and documentation audits as needed.
- Develop and review technical illustrations, network topologies, block diagrams, wiring schematics, and other visual materials that support system integration, installation, troubleshooting, and operational procedures.
- Manage the documentation lifecycle, including version control, engineering release documentation reviews, content updates, and alignment with hardware and software releases.
- Coordinate with technical subject matter experts and cross-functional stakeholders to validate documentation accuracy, completeness, usability, and consistency across products and services.
- Provide guidance and recommendations to Engineering, Product Management, and Operations on documentation needs, product usability, operational clarity, and customer experience.
- Identify opportunities to improve documentation processes, content quality, publication consistency, and the overall effectiveness of technical information delivered to customers.
- Manage multiple documentation priorities, schedules, and deliverables while maintaining quality and responsiveness in a dynamic product engineering environment.
Who You Are:
You are an experienced Technical Writer with a strong understanding of technical content development and an interest in satellite communications, networking, and complex hardware and software products. You know how to work directly with engineers and product teams to understand technical systems, ask the right questions, and translate detailed engineering information into documentation that customers can readily understand and use.
You bring a structured approach to documentation planning, development, and lifecycle management, with an appreciation for the role clear technical information plays in product usability, operational service delivery, and customer satisfaction. You are collaborative, organized, adaptable, and comfortable managing multiple priorities while working across Engineering, Operations, Product Management, and commercial teams. You take ownership of documentation quality and continuously look for ways to improve content, processes, and the overall customer experience.
Key Qualifications & Experience:
- Bachelor's degree in English, Communications, Technical Writing, Engineering, Science, or a related discipline.
- 5+ years of technical writing experience within satellite communications, telecommunications, aerospace, or defense environments.
- Demonstrated experience developing and maintaining technical documentation for complex hardware, software, networking, or communications products and services.
- Basic understanding of satellite communications networks, modem and antenna hardware, IP networking, and hardware-software integration.
- Experience developing technical content such as user manuals, installation guides, integration documentation, operating procedures, and system specifications.
- Proficiency with technical documentation software, graphics and diagramming tools, and Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
- Ability to interpret technical information and work with engineering subject matter experts to develop accurate, clear, and accessible documentation.
- Strong technical writing, editing, organizational, and communication skills, with attention to accuracy, consistency, and usability.
- Ability to work effectively in a collaborative, cross-functional engineering environment with technical and non-technical stakeholders.
- Strong planning and organizational skills, with the ability to manage multiple documentation tasks, priorities, and deadlines.
- Customer-focused approach with an understanding of the importance of technical documentation to product usability, operational service delivery, and quality.
- Demonstrated commitment to continuous improvement of technical documentation, content standards, and quality processes.
- Ability to obtain a DoD Secret security clearance preferred; no active clearance required.
SES Space & Defense is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law
The final base salary offered will be determined based on factors such as the position's location, the candidate's relevant skills, experience, and qualifications.
Where applicable, this position may also be eligible for an annual bonus. Employees are eligible to participate in SES Space & Defense's benefits programs, which include paid vacation, sick and personal leave; medical, dental, vision, life, and disability insurance; a 401(k)-retirement plan; and others.
An Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or protected veteran status and will not be discriminated against on the basis of disability.
Nearest Major Market: Washington DC
group id: 10188711
