Systems Administrator

Cutlass Systems Engineering is a small firm specializing in Modeling and Simulation. We are looking to augment our team working with the Naval Research Laboratory to develop a shared technical framework for M&S of Navy combat systems. Cutlass provides technical leadership to systems engineering, integration, and operation of the M&S: we are empowered and proactive. Work is in an R&D setting with freedom to forward new ideas and bring them into reality. Innovation is encouraged. Results directly impact ships and maritime systems to help protect sailors and improve our Navy. We offer flexible hours, telecommuting options, excellent benefits, and zero bureaucracy.

We are seeking a skilled Systems Administrator to join our team at the Naval Research Laboratory in Washington D.C. Our team is tasked with deploying and supporting development and administrative enclaves running Windows, Linux, and macOS across multiple security classification levels. A successful candidate must possess an unwavering work ethic, strong interpersonal skills, a powerful desire to grow technically, and be team-oriented.

Essential Job Duties and Responsibilities:
• Troubleshoot and resolve a wide range of technical issues, including network connectivity, user authentication, file server access, printers, displays, peripheral devices, and other end-user computing issues across Windows, Linux, and macOS environments.
• Install, configure, deploy, maintain, and troubleshoot Windows and Linux operating systems on both physical and virtual systems.
• Administer and troubleshoot Microsoft Active Directory services, including user and computer accounts, group memberships, permissions, authentication issues, and domain connectivity.
• Support and troubleshoot virtualized environments, including virtual machines, virtual networking, storage connectivity, and guest operating system issues.
• Troubleshoot basic network connectivity issues, including TCP/IP configuration, DNS, DHCP, VLAN connectivity, routing, switching, and access to internal network resources.
• Diagnose and resolve hardware-related issues involving workstations, servers, monitors, printers, network adapters, storage devices, and other peripheral equipment.
• Troubleshoot Common Access Card (CAC) authentication issues, including certificate-related problems and access to DoD websites and systems.
• Assist users with sending and receiving digitally signed and encrypted email.
• Diagnose and resolve user access and authentication issues involving DoD applications, websites, network resources, and enterprise services.
• Provide technical support for file shares, network drives, printers, and other shared network resources.
• Document troubleshooting activities, technical solutions, system configurations, and recurring issues as required.
• Effectively manage multiple priorities, work independently, and adapt to changing operational requirements and daily support needs.

Candidate Requirements:
• Must have three (3) to five (5) years of relevant experience in information technology, systems administration, desktop support, or a related technical field
• Working knowledge of Windows, Linux, and macOS operating systems
• Experience supporting Microsoft Active Directory environments
• Experience supporting physical and virtualized computing environments
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, switching, and basic network troubleshooting
• Experience troubleshooting computer hardware, peripherals, and network-connected devices
• Excellent organizational, written communication, verbal communication, and interpersonal skills
• Ability to independently troubleshoot technical issues, prioritize tasks, and escalate issues when necessary
• CompTIA Security+ certification in accordance with applicable DoD cybersecurity workforce requirements
• Must have an active Secret security clearance at a minimum
• Must be eligible to obtain and maintain a Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance.