Job Requirements
Remote
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$140,000 - $160,000
Job Description
Serves as the primary Point of Sale (POS) Subject Matter Expert for Department of Defense S/4HANA implementations, specifically for Non-Appropriated Fund (NAF) entities. This role ensures the SAP Retail and CAR solution aligns with NEX operational goals and financial reporting requirements. The SME is a critical bridge between technical teams and NEX business stakeholders, ensuring the system supports unique retail processes, payment types, and inventory management for a global military retailer.
The POS SME is responsible for guiding the design of compliant retail structures and processes for the Client Exchange. Responsibilities include:
NEX Retail Architecture & Compliance:
Advise on NEX-specific Retail Structures: Ensure the design of the retail solution supports the global network of NEX stores, distribution centers, and e-commerce channels, including unique site types like ship stores.
Govern NEX Sales & Payment Processes: Architect the solution to handle NEX-specific sales scenarios, including tax-free sales, and unique payment methods like the Military STAR Card, gift cards, and layaway programs.
Master Inventory and Replenishment: Advise on NEX-specific inventory management and replenishment strategies, including direct store delivery (DSD), cross-docking, and allocation of goods to stores worldwide.
Support Financial Audit & Reporting: Ensure the system provides accurate sales and margin reporting, supports the unique financial closing process for a NAF Instrumentality, and maintains a clear audit trail for all transactions.
System Integration & Retail Strategy:
Lead "Fit-to-Standard" Workshops for NEX Operations: Translate NEX business rules for merchandising, pricing, promotions, and loss prevention into standard SAP Retail processes.
Oversee Integration with NEX Systems: Manage the functional design of interfaces between S/4HANA/CAR and external NEX systems, including e-commerce platforms, warehouse management systems (WMS), and payment processors.
Guide Master Data Strategy: Oversee the strategy for managing NEX-specific master data, including a complex article master with variants (size/color), vendor data, and customer information for loyalty programs.
Execute Data Migration Strategy: Oversee the conversion of legacy NEX sales, inventory, and master data into the S/4HANA and CAR environment.
Stakeholder Leadership:
Serve as a Trusted Advisor to NEX Leadership: Provide guidance on how SAP Retail/CAR can improve operational efficiency, enhance customer experience, and provide better analytics for merchandising and store performance.
Mentor Functional Consultants: Provide training on NEX business terminology, operational procedures, and the specific challenges of military retail.
Drive Process Innovation: Identify opportunities to leverage SAP solutions for omnichannel retailing, enabling processes like "buy online, pick up in store" and providing a unified view of the customer across all channels.
Basic Qualifications:
Extensive experience with large-scale retail systems, preferably SAP Retail, CAR, or S/4HANA for Retail.
Subject Matter Expertise in retail operations, particularly in merchandising, store operations, and supply chain for a multi-channel retailer.
Proven track record in major retail system implementations.
Strong understanding of retail financial concepts, including margin analysis, inventory valuation, and sales auditing.
Excellent communication skills, capable of presenting complex retail system designs to NEX executives and business leaders.
Federal Specific Requirements:
U.S. Citizenship required.
Familiarity with the business model of Non-Appropriated Fund (NAF) entities and military retail operations (e.g., NEX, AAFES, MCX). Experience with the Military STAR Card program is highly desirable.
The POS SME is responsible for guiding the design of compliant retail structures and processes for the Client Exchange. Responsibilities include:
NEX Retail Architecture & Compliance:
Advise on NEX-specific Retail Structures: Ensure the design of the retail solution supports the global network of NEX stores, distribution centers, and e-commerce channels, including unique site types like ship stores.
Govern NEX Sales & Payment Processes: Architect the solution to handle NEX-specific sales scenarios, including tax-free sales, and unique payment methods like the Military STAR Card, gift cards, and layaway programs.
Master Inventory and Replenishment: Advise on NEX-specific inventory management and replenishment strategies, including direct store delivery (DSD), cross-docking, and allocation of goods to stores worldwide.
Support Financial Audit & Reporting: Ensure the system provides accurate sales and margin reporting, supports the unique financial closing process for a NAF Instrumentality, and maintains a clear audit trail for all transactions.
System Integration & Retail Strategy:
Lead "Fit-to-Standard" Workshops for NEX Operations: Translate NEX business rules for merchandising, pricing, promotions, and loss prevention into standard SAP Retail processes.
Oversee Integration with NEX Systems: Manage the functional design of interfaces between S/4HANA/CAR and external NEX systems, including e-commerce platforms, warehouse management systems (WMS), and payment processors.
Guide Master Data Strategy: Oversee the strategy for managing NEX-specific master data, including a complex article master with variants (size/color), vendor data, and customer information for loyalty programs.
Execute Data Migration Strategy: Oversee the conversion of legacy NEX sales, inventory, and master data into the S/4HANA and CAR environment.
Stakeholder Leadership:
Serve as a Trusted Advisor to NEX Leadership: Provide guidance on how SAP Retail/CAR can improve operational efficiency, enhance customer experience, and provide better analytics for merchandising and store performance.
Mentor Functional Consultants: Provide training on NEX business terminology, operational procedures, and the specific challenges of military retail.
Drive Process Innovation: Identify opportunities to leverage SAP solutions for omnichannel retailing, enabling processes like "buy online, pick up in store" and providing a unified view of the customer across all channels.
Basic Qualifications:
Extensive experience with large-scale retail systems, preferably SAP Retail, CAR, or S/4HANA for Retail.
Subject Matter Expertise in retail operations, particularly in merchandising, store operations, and supply chain for a multi-channel retailer.
Proven track record in major retail system implementations.
Strong understanding of retail financial concepts, including margin analysis, inventory valuation, and sales auditing.
Excellent communication skills, capable of presenting complex retail system designs to NEX executives and business leaders.
Federal Specific Requirements:
U.S. Citizenship required.
Familiarity with the business model of Non-Appropriated Fund (NAF) entities and military retail operations (e.g., NEX, AAFES, MCX). Experience with the Military STAR Card program is highly desirable.
group id: 10105424
