D

PUBLIC SAFETY DISPATCHER

Department of the Navy

Posted today

Job Requirements

San Diego, CA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Duties

  • You will receive, evaluate, and prioritize emergency and non-emergency calls, determine appropriate response levels, and dispatch police, fire, EMS, rescue, and other emergency resources.
  • You will coordinate emergency response operations across multiple jurisdictions, monitor responder status, and communicate critical information to ensure timely and effective emergency services.
  • You will provide crisis intervention and pre-arrival emergency instructions to distressed callers while gathering essential information and maintaining composure during high-risk situations.
  • You will operate emergency communication systems, including 911, computer-aided dispatch (CAD), two-way radios, alarm monitoring systems, and emergency notification equipment.
  • You will maintain accurate incident records, conduct law enforcement database inquiries, process sensitive information, and ensure compliance with security and confidentiality requirements.
  • You will independently assess complex emergency situations, make time-sensitive decisions, coordinate mutual aid resources, and assist in training public safety dispatcher personnel.


Requirements

Conditions of employment
  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • This position requires the incumbent become and maintain certification in the department approved EMD protocols which requires a minimum of 24 hours of EMO related continuing education bi-annually.
  • You must become and maintain certification in first aid, CPR.
  • You must maintain DoD Hazmat Awareness Level training, DoD Telecommunicator I II, state National Crime Information Center (NCIC), California Law Enforcement Telecommunications System (CLETS) and relevant National Incident Management System (NIMS).
  • You will be required to obtain and maintain a current valid United States driver's license.
  • This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
  • This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Proficiency in emergency communications, public safety dispatch operations, and emergency response procedures, including the use of dispatch systems and communication equipment. Strong communication, multitasking, critical thinking, crisis management, and decision-making skills, with the ability to remain composed under pressure and accurately prioritize emergency situations.
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Additional qualification information can be found from the following Office of Personnel Management website:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.
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