ServiceNow SAM Developer

Zachary Piper Solutions is seeking a ServiceNow SAM Developer to support a federal technology modernization initiative focused on the Air Force District of Washington (AFDW) and Department of the Air Force (DAF). This position is remote, with occasional travel to Andrews AFB, MD as needed. The ServiceNow SAM Developer will serve as a key technical contributor responsible for designing, developing, and maintaining ServiceNow Software Asset Management (SAM) solutions, automating IT asset lifecycle processes, and integrating enterprise systems to improve efficiency and compliance. Join a mission-critical program supporting the modernization of Air Force IT operations and readiness through cutting-edge ServiceNow capabilities.

Responsibilities for the ServiceNow SAM Developer include:

• Design, configure, and maintain ServiceNow SAM Pro, SaaS Management, HAM Pro integrations, and related ITAM capabilities.
• Develop and automate software and asset lifecycle processes using Flow Designer, Workflow Editor, IntegrationHub, and custom ServiceNow applications.
• Build and maintain integrations with third-party discovery tools, vendor portals, procurement platforms, and enterprise systems through APIs and data imports.
• Create executive dashboards, compliance reports, software license reconciliation processes, and audit reporting capabilities.
• Support platform governance, code quality, testing, upgrades, deployment activities, and technical documentation while collaborating with business stakeholders and IT Asset Managers.

Required Qualifications for the ServiceNow SAM Developer include:

• 8+ years of relevant IT experience with a Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; additional experience may be substituted for education.
• At least 4 years of ServiceNow development experience supporting enterprise implementations.
• Strong experience with ServiceNow SAM Pro, HAM Pro, ITAM, ITOM, CMDB, Discovery, Service Mapping, and platform governance.
• Proficiency with JavaScript, Glide APIs, HTML, XML, Flow Designer, IntegrationHub, REST/SOAP APIs, Business Rules, Script Includes, Client Scripts, and Service Portal.
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) required.
• Ability to support federal government clients and travel to Andrews AFB when required.
• Active Secret Clearance.

Compensation for the ServiceNow SAM Developer include:

• Salary Range: $150,000 - $160,000 depending on experience
• Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401(k), Tuition Reimbursement, and Sick Leave as required by law

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