SUPV IT PROGRAM MANAGER (APPSW)

Duties

• Serves as a supervisor responsible for planning direction and reviewing the work of five to fifteen IT Specialists.
• Makes changes in organization of work or assignment of functions to positions to improve work flow and services rendered, promote job satisfaction, increase productivity.
• Assigns work to employees or to units or assigns employees to positions based on a selective consideration of such factors as difficulty and requirements of assignments available.
• Sets or participates in setting performance standards. Reviews work in progress or upon completion, production reports or other data to certain problems in accuracy.
• Informs employees of all aspects of DFAS personnel programs, either answering their questions on such matters or obtaining information from specialists when more technical answers are required.

Requirements

Conditions of employment

• Must be a U.S Citizen
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• In accordance with the DoD 8140 policy series, the position may be subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
• New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.

Qualifications

Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12) in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: leading projects and teams supporting major financial and accounting information technology (IT) systems; experience with business processes surrounding the software development life cycle of IT systems, such as; analysis, design, programming, testing, deployment, monitoring, and maintenance

You may qualify for consideration if meeting specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Education is not substitutable for specialized experience at this grade level.

Additional information

• Moving expenses may be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click .
• For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about .
• Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.
• We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition.
• Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
• As a condition of employment, you may be required to serve a 1 year probationary period, during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.
• A one year supervisory or managerial probationary period may be required.
• We may use this announcement to fill additional vacancies within 120 days of the closing date.
• This position is Exempt from the Fair Labor Standards Act.
• Travel requirement is Seldom
• This position is not covered by a bargaining unit.
• Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.
• Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, .
• The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
• Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
• In accordance with the DoD 8140 policy series, the position may be subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.