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Senior ServiceNow Developer

Smart Synergies

Posted today

Job Requirements

Remote Mc Lean, VA
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$180,000 - $220,000

Job Description

Position Overview

Our client is looking for a ServiceNow Developer to take charge of the architecture, customization, and long-term maintenance of our platform ecosystems. In this position, you will align closely with business units, system administrators, and engineering squads to roll out adaptable software applications and automate complex operational procedures. The ideal candidate brings a background in enterprise IT Service Management (ITSM) workflows, thrives in Agile environments, and builds resilient code.



Core Duties & Responsibilities

Platform Engineering: Architect, build, and deploy custom applications, forms, automated workflows, and user interfaces tailored to organizational goals.
Modernization: Track evolving technology trends and newly released platform features to introduce modern automation strategies.
Squad Collaboration: Team up with system administrators and technical peers to troubleshoot platform issues, implement updates, and manage system changes.
Requirement Gathering: Interview stakeholders and translate functional business requests into clear, actionable technical specifications.
Continuous Improvement: Isolate structural bottlenecks, system bugs, or operational inefficiencies and engineer sustainable fixes.
Design Standards: Author code and configure modules following strict architectural blueprints to preserve platform scalability and clean code hygiene.
Instance Control: Oversee and sync configuration states across all development sandboxes, staging environments, and production systems.
Release Workflows: Help build out predictable, repeatable build pipelines, deployment steps, and release management strategies.
Tier-3 Support: Provide ongoing operational troubleshooting, production bug fixes, and direct support to end-users on custom integrations.
Sprint Participation: Engage fully in Agile/Scrum ceremonies alongside project managers and cross-functional teams to hit delivery milestones.
Data Integration: Construct secure data exchanges and bridge communication between the platform and external corporate databases or APIs.
Code Quality: Mentor junior engineering talent and run peer code reviews to maintain high development standards.
Interface Design: Apply modern UI/UX principles to enhance the visual layout, accessibility, and general user experience of applications.
DevOps Pipelines: Integrate version control tools and utilize CI/CD strategies across all phases of the software development lifecycle.
Technical Records: Produce and maintain comprehensive technical schemas, configuration manuals, and architectural diagrams.


Professional Qualifications

Security Clearance: Must be a US citizen holding an Active Secret Security Clearance.
Education: Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, or equivalent technical experience.
Professional Longevity: Minimum of 5 years of software engineering experience, specifically focused on platform development.
Custom App Scoping: Verified track record of creating custom scoped applications from scratch within the ecosystem.
Automation Tooling: Extensive hands-on experience utilizing Application Engine, Flow Designer, and native workflow automation utilities.
Case Tracking: Practical experience customizing, maintaining, and scaling Case Management or closely related platform modules.
Certifications: Certified System Administrator (CSA) status is mandatory; Certified Application Developer (CAD) credentials are highly valued.
Advanced Deployments: Experience taking applications past initial MVP delivery through iterative updates, unit testing, and rollout documentation.
Web Tech Stack: High proficiency using JavaScript, HTML, AngularJS, and related web programming tools native to the ecosystem.
Secondary Languages: Functional familiarity with languages like Python, Java, or C++.
Web Services: Deep understanding of REST/SOAP API structures, endpoint configurations, and data mapping.
Delivery Frameworks: Solid grasp of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.
Execution: Superb analytical skills, strong verbal communication, and the ability to manage competing priorities in a fast-moving team environment.
group id: 10382761

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Job Category
IT - Software
Clearance Level
Secret