CORPORATE DIRECTOR BUSINESS DEVELOPMENT 2 (GOVERNMENT CUSTOMER R

The Role

HII--America’s largest shipbuilder and a global, all-domain defense provider--has an exciting opportunity for a Director of Customer Affairs (CA). The Director of Customer Affairs is located in Arlington, VA and serves within corporate Government Customer Relations (GCR) as director for the Newport News Shipbuilding (NNS) nuclear powered surface ship portfolios reporting to the HII Corporate Vice President, Customer Affairs (NNS portfolio). The successful candidate will play a meaningful role in supporting HII’s shipbuilding programs and overall corporate growth by coordinating government and customer relations activities focused on the U.S. Navy and overall Department of War (DoW). The successful candidate will possess the ability to work independently and collaboratively; to coordinate and synchronize internal strategic alignment; and, be capable of working successfully to coordinate and engage the customer (Department of Navy (DoN) and DoW) in regard to HII programs. 

Primary responsibility is to serve as liaison between NNS and stakeholders for nuclear-powered surface ship programs (i.e., nuclear aircraft carriers (CVN) and nuclear battleship (BBGN)).  Duties and responsibilities include: 

• Develop and maintain customer engagement plans in collaboration with GCR and NNS, particularly related to nuclear surface ship programs. 


• Coordinate federal government relations, with internal alignment related to nuclear surface ship programs. 


• Identify and help to develop common understanding and alignment of customer and HII NNS through strategic engagement with government and naval advocacy and interest organizations. 


• Monitor, analyze, and communicate budget and regulatory developments, as well as political and competitive environments, affecting HII and NNS priorities. 


• Understand and represent government policies and requirements consistent with NNS corporate priorities. 


• Assist and coordinate Navy and government integration and develop strategic focus, to support visits of customers and other distinguished personnel to HII NNS facilities. 


• Assist with aligning and translating NNS priorities into government policymaking, requirements, acquisition strategies, and planning and budgeting priorities. 


• Help translate NNS priorities, activities, and outcomes for communication with the customer. 


• Support/participate in major tradeshows to represent HII and NNS. 


• Establish and maintain relationships with DoN, other defense industry, and government to identify, anticipate, and respond to evolving opportunity and risk for HII and NNS. 


• Perform other duties as assigned by GCR/corporate leadership. 

Must Have

• Bachelor’s degree in a relevant discipline; minimum of 10 years professional experience; or Master's and 8 years of relevant experience


• Established relationships within the DoN and DoW. 


• Understand DoN and DoW requirements, budget, programming, and acquisition processes. 


• SECRET security clearance eligible. 

Nice to Have

• Experience in DoN and DoW requirements and/or resourcing or program acquisition of relevant Navy programs.


• Experience in DoN or DoW Planning, Programming, Budgeting Execution (PPBE) process, including interactions with U.S. Congress.


• U.S. Navy carrier aviation/carrier strike group operational experience.


• U.S. Navy nuclear engineering officer qualification.


• Held a senior level naval/military/government leadership position. 

Why HII
We build the world’s most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. HII’s diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.

Recognized as one of America’s top large company employers, we are a values and ethics driven organization that puts people’s safety and well-being first. Regardless of your role or where you serve, at HII, you’ll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.

Working at HII is more than a job - it’s an opportunity to build a future. We offer comprehensive benefits including: medical, prescription drug, dental and vision plan choices, on-site health centers, tele-medicine, wellness resources, employee assistance programs, savings plan options (401K), financial education and planning tools, life insurance, tuition reimbursement, employee discounts, early childhood and post-secondary education scholarships, and more. Some benefits may vary depending on your specific division or work location. 

Together we are working to ensure a future where everyone can be free and thrive.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Do You Need Assistance? 
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Additionally, you may also call 1-844-849-8463 for assistance.

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