System Manager

Duties

• Oversees the daily operations and full lifecycle management of the Electronic Document Management (EDM) system to ensure continuous operational readiness and system integrity.
• Manages budget execution and resource allocation specifically dedicated to the maintenance, licensing, and optimization of the system.
• Directs daily technical troubleshooting and system monitoring to proactively identify, isolate, and resolve platform performance issues.
• Coordinates directly with customers and external stakeholders to capture requirements, resolve user issues, and optimize the overall user experience.
• Briefs senior leadership regularly on the status of pending System Change Requests (SCRs), system health metrics, and overall program support initiatives.
• Executes high-priority, quick-turnaround requests from leadership and operational units under tight deadlines without compromising system standards.
• Applies the Risk Management Framework (RMF) and collaborates closely with the security team to maintain strict system compliance and audit readiness.

Requirements

Conditions of employment

• Must be a U.S Citizen
• Background or Security Investigation - Position Sensitivity and Security Levels may vary and is dependent upon position being filled - see the Additional Information field below for more details.
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Obtain/Maintain Financial Management Certification
• In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months.
• Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need.

Qualifications

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period..

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: applying financial management methods, practices, and principles in planning and implementing process improvements relative to large-scale accounting and financial systems; providing recommendations on appropriate use and implementation of database management systems; and performing studies on current and future information and data management systems.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

We may use this announcement to fill additional vacancies within 90 days of the closing date.

Education

Education is not substitutable for specialized experience at this grade level.

Additional information

• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
• Moving expenses will not be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click .
• Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA).
• This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.
• Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• A one year probationary or trial period may be required.
• This position is Non-Exempt from the Fair Labor Standards Act.
• Travel requirement is Seldom.
• This position is not covered by a bargaining unit.
• Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance.(See DoD Instruction 1400.25, Volume 300, )
• The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.
• Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.