Job Requirements
Scott AFB, IL
Secret Polygraph not specified
Career Level not specified
Salary not specified
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Job Description
LightGrid is hiring a SATCOM IP Network Support Engineer
ACTIVE SECRET is required.
Must be open to Rotating /All shifts
Responsible for performing the following duties:
Execute network operations to include configuration and analysis of customer circuits across all SATCOM teleports and gateways.
Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions.
Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact.
Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
Proactively monitor network alarms across platform specific network management tools.
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, crypto devices, routing, CISCO, Juniper, iDirect, EBEM, ESEM, linkway, MPM1000, and other associated modems.
Basic Qualifications
Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
Requires BS degree and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. (Or equivalent combination of education and/or experience.)
Able to work in a 24x7 shift work environment.
Must have an active DoD Secret security clearance.
Requires general understanding of SATCOM and networking principles.
Preferred Qualifications
Experience working with deployed SATCOM terminals
Circuit actions experience
Telco NOC, inside or outside plant experience.
Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
ACTIVE SECRET is required.
Must be open to Rotating /All shifts
Responsible for performing the following duties:
Execute network operations to include configuration and analysis of customer circuits across all SATCOM teleports and gateways.
Perform real-time circuit redesign (alternate routing) to restore customer connectivity during scheduled and unscheduled outages and maintenance actions.
Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact.
Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
Proactively monitor network alarms across platform specific network management tools.
Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, crypto devices, routing, CISCO, Juniper, iDirect, EBEM, ESEM, linkway, MPM1000, and other associated modems.
Basic Qualifications
Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.
Requires BS degree and 2 – 4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience. (Or equivalent combination of education and/or experience.)
Able to work in a 24x7 shift work environment.
Must have an active DoD Secret security clearance.
Requires general understanding of SATCOM and networking principles.
Preferred Qualifications
Experience working with deployed SATCOM terminals
Circuit actions experience
Telco NOC, inside or outside plant experience.
Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs.
Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
group id: 91009852
