Cybersecurity Practice Director (Remote)

Cybersecurity Practice Director

Cybersecurity Services Delivery

About Entelligence

Entelligence is a technology-enabled services company that partners with leading organizations to deliver complex implementations, scale operations, and drive customer success. Through our white-label talent delivery platform, we provide highly skilled, on-demand experts that help our customers execute critical initiatives with speed, precision, and reliability.

We are a values-driven organization and a Great Place to Work® Certified company, focused on building high-performing teams, delivering exceptional customer outcomes, and continuously improving how we operate.

How We Operate

At Entelligence, how we work is just as important as what we deliver. Our values guide how we make decisions, collaborate, and show up every day:

• Grit: We persevere through complexity and follow through on what matters. We take ownership, solve problems, and stay committed to delivering results, even when things are challenging.
  
• Customer Obsession: We prioritize outcomes that earn trust and keep it. We anticipate needs, communicate clearly, and hold ourselves accountable to deliver meaningful impact for our customers.
  
• Courage: We take initiative and lead with purpose. We speak up, challenge assumptions, and make decisions that move the business forward.
  
• Speed: We move quickly and decisively while maintaining quality. We prioritize what matters, act with urgency, and execute with intention.
  
• Hungry: We are self-motivated and driven to improve. We seek feedback, take on more, and continuously look for ways to grow, learn, and add value.

Position Summary

The Practice Director reports to the Chief Executive Officer and owns the strategy, growth, profitability, and performance of Entelligence's Palo Alto Networks Professional Services Practice.

This leader drives financial results, strategic partnerships, workforce planning, and customer success. The Director leads Practice Managers, builds organizational capability, and scales the practice to meet customer demand and business objectives.

Key Responsibilities

Practice Strategy & Financial Performance

• Own practice revenue, gross margin, utilization, profitability, and growth.
  
• Develop and execute practice strategy, financial plans, and performance targets.
  
• Lead revenue forecasting, capacity planning, and investment recommendations.
  
• Identify opportunities to expand services, strategic accounts, and partner revenue.
  
• Establish performance metrics and hold Practice Managers accountable for results.

Leadership & Workforce Strategy

• Lead, coach, and develop Practice Managers.
  
• Build succession plans, leadership capability, and organizational bench strength.
  
• Set workforce strategy, hiring priorities, and certification requirements.
  
• Align consultant capacity, technical skills, and service offerings with customer demand.
  
• Drive organizational health, retention, and workforce readiness through Practice Managers.
  
• Strategic Partnerships & Customer Success
  
• Own executive relationships with Palo Alto Networks, alliance leaders, and strategic customers.
  
• Partner with Revenue leadership to drive account growth, pipeline development, and services expansion.
  
• Establish customer success expectations and practice-wide delivery standards.
  
• Lead strategic customer, partner, financial, and high-impact delivery escalations.
  
• Represent Entelligence in executive business reviews and partner initiatives.

Operational Excellence

• Establish delivery standards, operational processes, and performance reporting.
  
• Hold Practice Managers accountable for consultant utilization, performance, and customer outcomes.
  
• Identify operational risks and improve delivery efficiency, quality, and profitability.
  
• Establish clear escalation authority and decision-making accountability.
  
• Partner with Finance, Revenue, Delivery, and Talent Acquisition to achieve business objectives.

Required Experience

• 8+ years of experience in cybersecurity, cloud/network security, or professional services, with expertise in Palo Alto Networks platforms such as Strata, Prisma Cloud, Prisma Access, Cortex, or SASE.
  
• 8+ years of experience in cybersecurity, cloud security, network security, or technology professional services, including demonstrated knowledge of Palo Alto Networks technologies such as Strata, Prisma Cloud, Prisma Access, Cortex, or SASE. (Consider replacing above)
  
• 5+ years of experience leading managers and high-performing technical consulting teams, including building organizations and developing future leaders.
  
• Proven accountability ownership of revenue, profitability, resource utilization, forecasting, and workforce planning within a consulting or professional services organization.
  
• Demonstrated success managing strategic technology partnerships, executive customer relationships, and partner-delivered or white-label services to drive business growth and operational excellence.
  
• Bachelor's degree or equivalent professional experience.

Required Skills

• Practice Leadership: Drive strategy, growth, and business performance.
  
• Financial Management: Manage revenue, margin, utilization, and profitability.
  
• Partner Management: Build executive relationships and expand strategic partnerships.
  
• Workforce Planning & Strategy: Align capacity, talent, and technical capabilities with demand.
  
• Leadership Development: Develop managers, succession plans, and organizational capability.
  
• Operational Excellence: Establish scalable standards, processes, and accountability.
  
• Executive Leadership: Manage risk, influence decisions, and drive cross-functional results.

Equal Employment Opportunity Statement

Entelligence is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation Statement

If you require a reasonable accommodation to complete the application process or participate in an interview, please contact Entelligence Human Resources hr@entelligence.com.