Business Process Engineer

Business Process Engineer

Location: Sandy Springs, GA
Employment Type: Temp-to-Perm
Contract Pay Rate: $45-$55 per hour (DOE)
Work Authorization: Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Position Overview

We are seeking an experienced Business Process Engineer to support warehouse operations, Warehouse Management Systems (WMS), process optimization, and operational readiness initiatives.

This position will play a critical role in supporting system implementations, warehouse launches, process improvements, and technology integrations. The ideal candidate will have a strong background in warehouse operations, business process engineering, WMS functionality, system testing, and continuous improvement.

The Business Process Engineer will collaborate with Operations, IT, Engineering, and Project Management teams to ensure processes, systems, and technologies are effectively designed, tested, documented, and implemented.

Key Responsibilities

Business Process Engineering & Optimization

• Analyze, develop, and improve warehouse operational processes to enhance efficiency, accuracy, productivity, and overall performance.
• Serve as a Subject Matter Expert (SME) for warehouse operational processes and WMS functionality.
• Develop and maintain business process documentation, including current-state (As-Is), future-state (To-Be), and workflow process maps.
• Identify opportunities for process standardization, automation, and continuous improvement.
• Collaborate with Industrial Engineering teams to evaluate labor practices, workflows, and operational methods.
• Support process improvement initiatives through data analysis, KPI monitoring, and ROI evaluations.
• Facilitate workshops and stakeholder meetings to identify business requirements, operational challenges, and improvement opportunities.

Warehouse Management Systems (WMS)

• Lead and support WMS implementations, system conversions, upgrades, and enhancements.
• Serve as a functional process owner, ensuring WMS capabilities align with operational requirements and business objectives.
• Collaborate with IT teams, software developers, and external vendors to troubleshoot system issues and implement solutions.
• Support system configuration, testing environments, hardware deployments, and integration activities.
• Identify, track, troubleshoot, and resolve system defects and operational issues.
• Translate business requirements into functional specifications for system improvements and automation opportunities.
• Support improvements to existing WMS platforms and participate in future system development initiatives.
• Coordinate technical issue resolution with configuration specialists, developers, and application support teams.

System Testing & Operational Readiness

• Lead User Acceptance Testing (UAT), Operational Readiness Testing (ORT), and functional system testing.
• Develop and execute test scenarios, scripts, and validation procedures for WMS implementations and enhancements.
• Coordinate testing resources and collaborate with project teams to ensure successful system deployments.
• Support warehouse launches, system go-lives, and operational ramp-up activities.
• Identify and resolve process gaps or system issues before production implementation.
• Ensure operational teams are prepared for new systems, processes, and technology changes.
• Partner with cross-functional teams to facilitate successful transitions from project implementation to daily operations.

Documentation & Standard Operating Procedures

• Develop, maintain, and update Standard Operating Procedures (SOPs) for warehouse operations, inventory management, and administrative functions.
• Create functional specifications, process workflows, training materials, and technical documentation.
• Document how operational processes, technology, equipment, and personnel interact within warehouse environments.
• Ensure process documentation is accurate, standardized, and aligned with operational requirements.
• Provide training and knowledge transfer to warehouse management and operational personnel.

Cross-Functional Collaboration

• Work closely with Operations Management, IT, Industrial Engineering, Software Development, and Project Management teams.
• Participate in system design reviews, implementation planning, and process improvement initiatives.
• Gather and document operational requirements through stakeholder interviews, workshops, and process evaluations.
• Partner with technology teams to support workflow automation and enterprise software enhancements.
• Monitor operational performance, identify process disruptions, and recommend corrective actions.
• Communicate project updates, potential risks, and improvement opportunities to key stakeholders.

Qualifications & Experience

Required Qualifications

• Experience in business process engineering, process improvement, warehouse operations, supply chain operations, or a related field.
• Strong knowledge of Warehouse Management Systems (WMS) and warehouse operational processes.
• Experience supporting WMS implementations, upgrades, conversions, or system enhancements.
• Hands-on experience with User Acceptance Testing (UAT), system validation, and functional testing.
• Ability to develop functional specifications, SOPs, process maps, and technical documentation.
• Experience gathering business requirements and translating them into operational or technical solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to collaborate with cross-functional technical and operational teams.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Industrial Engineering, Business, Supply Chain Management, Information Systems, or a related discipline.
• Experience with warehouse automation, material handling systems, or distribution center technology.
• Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies.
• Experience with process mapping and workflow optimization tools.
• Familiarity with Robotic Process Automation (RPA), low-code/no-code platforms, or enterprise software integrations.
• Experience conducting ROI analysis, operational KPI evaluations, and productivity assessments.
• Prior involvement in warehouse facility launches, system go-lives, or operational readiness programs.
• Experience working with software development teams, enterprise architects, and external technology vendors.

Position Details

• Location: Sandy Springs, GA
• Employment Type: Temp-to-Perm opportunity
• Starting Contract Rate: $45-$55 per hour, depending on experience
• Conversion Opportunity: Potential for permanent employment based on performance and business needs
• Work Authorization: Must be legally authorized to work in the United States without the need for current or future sponsorship.

Ideal Candidate

The ideal candidate is a hands-on Business Process Engineer with experience bridging warehouse operations and technology. This individual understands how WMS platforms, operational workflows, automation, and warehouse personnel work together to support successful distribution operations.

Candidates with strong experience in WMS implementations, business process improvement, UAT testing, system conversions, SOP development, and warehouse operational readiness are strongly encouraged to apply.

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