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Field Service Rep - USAF Kunsan Air Base (South Korea) - Active

Day & Zimmermann Federal Services Career Portal

Posted today

Job Requirements

Rochester, NY
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Field Service Representative needed for an opportunity with SOC’s client to work at Kunsan Air Force Base, South Korea.

Active Secret Clearance is Required!

SOC FSR Responsibilities

  • The SOC FSR shall provide comprehensive subject matter expert (SME) technical support.

  • The SOC FSR shall serve as in-house SME on OEM products and systems. 

  • The SOC FSR shall coordinate, support, and conduct technical activities (involving Proprietary Data Use or disclosure of data)


Description of SOC FSR Duties  


  • Provide on-site SOC FSR support at designated CONUS and OCONUS USAF location (Kunsan Air Base – South Korea) for up to 3 years

  • While on-site, conduct periodic Preventive Maintenance Checks and Services (PMCS) of Subcontractor’s Equipment in accordance with established practices by the OEM.

  • While on-site, conduct periodic System Software Upgrades for Subcontractor’s Equipment as Subcontractor indicates they are available.

  • Subcontractor shall support the theater or country business clearance processes for Subcontractor’s employees. 

  • Maintain tracking system for network disruptions and problem resolutions in order to aid in the troubleshooting process for future disruptions.

  • Coordinate any separately contracted repairs of Subcontractor’s Equipment through Subcontractor’s Remote Maintenance Access (RMA) process.

  • Mission planning, operational deployment and continued maintenance of waveforms on all Subcontractor Equipment supporting the core networking capabilities. 

  • Conduct routine maintenance tasks, inspect Equipment condition, and perform preventative maintenance for the Subcontractor’s Equipment.

  • Assist in RMA processing of Equipment warranty and non-warranty repairs.

  • When not on-site, responsible for additional tasks as assigned by Prime Contractor  


Required Skills / Qualifications 


  • 3 - 5 years recent (last 5 years) combat/operational experience supporting high-risk sensitive operations

  • Previous experience managing contracts/contractors, to include interfacing with clients to ensure compliance with SOW

  • Graduate of an applicable technical training school

  • Experience and proficiency with Subcontractor Equipment and Microsoft Office suite

  • Current DoD Secret clearance or ability to obtain a clearance

  • Valid US Passport for a period of 2 years beyond PoP


Employment Pre-requisites

The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and drug urinalysis.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.

#INDSOC

Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant’s experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.



 



Estimated Min Rate: $38.50

Estimated Max Rate: $60.00
group id: cxhlpand

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About Us
SOC is an experienced mission support provider with a reputation for delivering responsive and agile solutions in support of national security interests in high-threat environments. SOC is an integrated provider of mission support solutions through our global security, operations and maintenance, architecture and engineering, and staffing services to the U.S. Government and commercial clients. We work side-by-side with our customers including, the U.S. Departments of State, Energy, and Defense, the Intelligence Community, other federal agencies, and non-governmental organizations, providing and helping create safe and secure environments in which they can perform their best work.

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Clearance Level
Secret