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Data Center Support Specialist

GStek, Inc.

Posted today

Job Requirements

Fort Carson, CO
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$80,000 - $90,000

Job Description

Required:
• Active/recent U.S. government security clearance.
• Minimum of 3 years System Administration and/or Data Center support services and support
experience.
• Familiarity with security and data center management procedures.
• IAT Level II certification or higher.

Desired:
• Windows Server Operating System Training
• College degree in computer science, cybersecurity or related field

Job Description:
• Resolve hardware, software, and general IT issues including working on complex IT systems and
applications.
• Routine electrical and HVAC operations in relationship to normal datacenter duties
• Prepare, install, perform diagnostics, troubleshoot, replace, and/or decommission equipment.
• Utilize tickets in resolving assigned tasks in support of the data center.
• Provide technical assistance to customers.
• Provide troubleshooting on the network through fundamental understanding of the functions of, and
interactions between network, storage, and server equipment.
• Update data center Standard Operating Procedures (SOP).
• Provide support in documenting changes and updating rack elevation diagrams, floor plans, and data
center records (including information on cooling, space, and power).
• Support the change management process, provide Subject Matter Expert (SME) input, and execute changes as approved by the change management board.
• Provide routine inspection of the data center to improve and maintain high physical security
standards.
• Make updates to data center records on the data center SharePoint site as needed.
• Utilize Army Portfolio Management Solution (APMS) in making necessary changes to reflect the current
state of IT investments, IT capabilities, and IT systems used for managing mission-critical, mission-
essential, and mission support systems.
• Perform routine inventories as directed by data center manager to ensure proper accountability of data
center assets.
• Install, configure, troubleshoot, and maintain equipment and software, such as servers, storage
devices, peripheral equipment, etc.
• Resolve an approximate average of 40 tickets a month.
• Assist in capturing and documenting data center records on the data center SharePoint site.
• Assist in the routine basic cleaning of the data center.

Physical & Mental Requirements: Performance of essential and ancillary functions may require:
• Bending, stooping, and sitting.
• Walking or standing for prolonged periods.
• Ability to lift up to 50 pounds.
• Requires near vision acuity to review written documentation.
• Ability to hear and understand speech at normal room levels and on the telephone.
• Manual dexterity to operate a telephone and keyboard.
• Ability to lift horizontally and vertically.
group id: RTX1d2ded
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About Us
GStek, Inc. is a Service-Disabled Veteran-Owned Small Business founded in 1992 as a privately held diversified engineering and technical services company. GStek’s dedicated team of engineers and technicians have immersed themselves in the evolution of technology. The result: knowledgeable, highly experienced, and technically current staff. In both the Commercial and Government sectors, our proven process of analyzing requirements, producing sound engineering solutions, performing quality installations, and providing exceptional support have resulted in a high degree of client satisfaction. Because GStek evolves with technology, we know the state of the marketplace. We are positioned to provide our clients expert advice about the most effective way to implement new capabilities or upgrade existing infrastructure to better support your operations.

GStek, Inc. Jobs


Job Category
IT - Support
Clearance Level
Secret
Employer
GStek, Inc.