Operations Support Specialist II – Knowledge Management

Threat Tec, LLC is an integrated technology and services company serving defense and commercial customers. We design, deliver, and sustain training, readiness, and mission-support solutions that combine people, process, and technology to improve preparation, decision-making, and operational performance.

About the Role


Threat Tec is seeking an Operations Support Specialist to provide knowledge management and operations support to the U.S. Army Future Training Directorate (FTD), CAC-T, in Orlando, Florida. You will own the directorate's meeting, action-item and document-control workflows and help produce the staff products that shape Army training modernization.

Key Responsibilities

• Develop, coordinate and synchronize people, technology and processes into a collaborative information environment that supports Mission Command for the FTD Director.


• Perform integrated knowledge management: maintain portals, document libraries, study databases and web content.


• Manage meeting battle rhythm, action items and document control for directorate forums.


• Develop and edit briefings, information papers, executive summary memoranda, JCIDS documents and CBAs.


• Collect, organize and archive data supporting programmatic and business initiatives.

Minimum Qualifications

• U.S. citizenship.


• Active DoD SECRET clearance (must be active at start).


• Bachelor's degree in a related field and 13+ years of relevant experience. Equivalent combinations of education and experience will be considered.


• Experience supporting Army or joint staff operations, knowledge management or documentation.


• Strong writing and editing skills for senior-leader products.


• Advanced proficiency with Microsoft 365, especially SharePoint and Teams.

Preferred Qualifications

• Knowledge Management certification or Army KM qualification.


• Familiarity with JCIDS, CBAs and DOTMLPF-P analysis.


• Experience with Army training, simulation or modernization organizations.