Cyber Incident Manager

Job Title: Cyber Incident Manager
Opportunity Type: Evergreen
Location: Arlington, VA (Onsite)
Clearance: Active TS/SCI Clearance Required
Company: Quantum Science Solutions (QSS)
Compensation: Open Rate
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Position Overview
Quantum Science Solutions (QSS) supports mission-critical federal cybersecurity programs that provide onsite incident response services to civilian Government agencies and critical infrastructure organizations experiencing cyber-attacks. These teams investigate security incidents, assess the severity of breaches, develop mitigation strategies, and assist customers with restoring affected systems and services.
We are seeking a Cyber Incident Manager to support the detection, triage, investigation, coordination, and resolution of cybersecurity incidents. This position focuses on analyzing security alerts, identifying incident trends and Indicators of Compromise (IOCs), determining the scope and impact of incidents, and coordinating response activities from initial detection through final resolution.
The successful candidate will bring strong cyber incident management, cybersecurity operations, threat analysis, and technical troubleshooting experience to support fast-paced cyber defense operations.
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Key Responsibilities
• Perform Computer Network Defense (CND) incident triage to determine scope, urgency, and potential operational impact.
• Track and document cybersecurity incidents from initial detection through final resolution.
• Correlate incident data to identify trends, patterns, and recurring security issues.
• Receive and analyze network security alerts from multiple sources to identify potential causes and determine appropriate response actions.
• Investigate and research incidents for Indicators of Compromise (IOCs) and escalate findings to specialized analysts when appropriate.
• Identify potential causes, infection vectors, and key technical details associated with cybersecurity incidents.
• Research known remediation steps and workarounds to support mitigation of potential cyber incidents.
• Apply cybersecurity concepts to detect and defend against intrusions across small and large-scale IT networks.
• Conduct initial analysis of logs and other security data to support incident investigations.
• Monitor external threat information to maintain awareness of emerging cyber threats that may impact enterprise environments.
• Recommend defense-in-depth strategies and security practices to strengthen enterprise cyber defenses.
• Coordinate with internal teams and external stakeholders to obtain and share information related to ongoing incidents.
• Support incident prioritization and identify gaps in incident reporting.
• Maintain accurate and timely incident documentation throughout the response lifecycle.
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Mandatory Skills
• U.S. Citizenship.
• Active TS/SCI Clearance.
• Ability to obtain Department of Homeland Security (DHS) Suitability.
• Five (5) or more years of directly relevant experience in cyber incident management, incident response, or cybersecurity operations.
• Strong knowledge of cyber incident response and handling methodologies.
• Familiarity with NIST incident handling guidance and FISMA standards as they relate to cybersecurity incident reporting.
• Experience prioritizing and triaging cybersecurity incidents based on scope, urgency, and potential impact.
• Ability to investigate phishing campaigns and identify associated tactics and potential reporting gaps.
• Understanding of common cyberattack stages, including reconnaissance, scanning, gaining access, privilege escalation, persistence, exploitation, and covering tracks.
• Ability to recognize and categorize cybersecurity vulnerabilities and associated attack techniques.
• Knowledge of basic system administration and operating system hardening techniques.
• Understanding of Computer Network Defense policies, procedures, and regulations.
• Knowledge of common system and application security threats, vulnerabilities, and attack methods.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication skills.

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Preferred Skills
Experience with two or more of the following:
• Security Operations Center (SOC) or Computer Network Defense environments.
• Cyber threat analysis and Indicators of Compromise (IOC) investigation.
• Network security monitoring and alert analysis.
• Phishing campaign investigation and analysis.
• Log analysis and cybersecurity event correlation.
• System administration and operating system hardening.
• Threat and vulnerability management.
• Advanced threat actor tactics, techniques, and procedures (TTPs).
• Incident case management and cybersecurity reporting.
• Defense-in-depth security strategies.
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Education
Bachelor's degree in Incident Management, Operations Management, Cybersecurity, Information Technology, or a related discipline.
OR
High School Diploma with seven (7) to nine (9) years of directly relevant incident management or cybersecurity experience.
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Desired Certifications
• GIAC Certified Incident Handler (GCIH)
• GIAC Certified Forensic Analyst (GCFA)
• GIAC Information Security Professional (GISP)
• GIAC Certified Enterprise Defender (GCED)
• Certified Cyber Forensics Professional (CCFP)
• Certified Information Systems Security Professional (CISSP)
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Why QSS?
At QSS, you'll support mission-critical cybersecurity operations by helping identify, triage, and coordinate the response to active cyber threats. You'll work alongside experienced cybersecurity professionals to analyze incidents, support rapid response efforts, and strengthen the security of critical systems and environments.
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Benefits Include:
• Competitive compensation with annual performance bonuses
• Premium Medical, Dental & Vision coverage
• Generous PTO plus Federal Holidays
• 401(k) with company match