Communications Support Officer

Markon is seeking a Communications Support Officer to support an Intelligence Community client in Chantilly, Virginia. This position will design, deploy, maintain, and troubleshoot secure communications solutions supporting operational personnel and mission requirements. The Communications Support Officer will combine hands-on technical expertise with user training and cross-functional collaboration to develop innovative communications solutions, integrate multiple technologies, and respond to evolving operational needs under tight timelines.

Responsibilities

• Design, build, deploy, and maintain secure communications systems supporting operational personnel.
• Configure and troubleshoot communications infrastructure spanning hardware, software, telecommunications, and network technologies.
• Deploy and support Secure Messaging Applications (SMAs) and two-factor authentication solutions.
• Configure and maintain VPN and secure remote-access solutions.
• Evaluate available communications technologies and services to identify solutions appropriate for operational requirements.
• Integrate multiple communications technologies and services to achieve unique network and connectivity requirements.
• Support cloud-based technologies and their integration with communications solutions.
• Maintain and troubleshoot telecommunications systems and applications.
• Diagnose and resolve technical issues affecting communications hardware, software, and connectivity.
• Train users with varying levels of technical experience on telecom and secure communications applications.
• Collaborate with technical and non-technical teams to translate operational requirements into practical communications solutions.
• Research emerging technologies and communications trends to support evolving mission needs.
• Develop and implement innovative technical solutions within tight operational timelines.

Qualifications

Required:

• An active TS/SCI with FSP (Preferrably from this client) is required to be considered.
• Bachelor’s degree related to the technical discipline and at least 6 years of communications infrastructure support experience; OR
  • Associate’s degree and at least 8 years of related experience; OR
  • No degree and at least 10 years of related experience.
• Hands-on experience supporting communications infrastructure involving Linux, VPNs, two-factor authentication, hardware, software, and telecommunications technologies.
• Direct experience with Secure Messaging Applications (SMAs) and two-factor authentication.
• Experience configuring VPN solutions, evaluating commonly available services, and working with cloud technologies.
• Experience integrating multiple communications components to achieve specialized network and connectivity requirements.
• Experience maintaining telecommunications solutions and training diverse users on telecom applications.
• Working knowledge of Microsoft Office 365 and Google Workspace (G Suite).
• Ability to work collaboratively across technical and non-technical teams and develop solutions within demanding timelines.

Desired:

• Experience developing applications or solutions for mobile platforms, including iOS and Android.
• Experience troubleshooting software and hardware issues.

Salary Range

USD $120,000.00 - USD $150,000.00 /Yr.

The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Overview

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.

Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.

Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays