Administrative Support Assistant (Office Automation)

Duties

• Ensure that all correspondence, messages, reports, and other communications meet the quality standards of the Directorate.
• Make determinations on the processing of applications for Passport and Visas for the military, civilians, and their family members, in compliance with the laws and regulations of the United States and the Command.
• Serve as the Directorate Records Manager liaison and maintain file plans and check files for proper disposition.
• Compile data for formulation of budget schedules, internal operating budgets, and the tracking of trends to identify areas of opportunity and change.

Requirements

Conditions of employment

• Appointment may be subject to a Tier 3, Noncritical Sensitive- Moderate Risk, suitability or fitness determination, as determined by a completed background investigation.
• This position requires a qualified typist that can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized Experience: One year of specialized experience which includes: 1) Performing administrative and support operations by verifying documents for compliance prior to official submission; 2) Auditing administrative requests to reconciling transaction records for accuracy against organizational policy guidelines; 3) Directing customer inquiries and telephone routing using established office procedures; and 4) Reviewing outgoing correspondence to ensure strict formatting and grammatical compliance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

OR

Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary periodduring which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• This is a Comptroller Career Program position aligned under the Human Capital & Resource Management (HC/RM) Career Management Directorate.
• Salary includes applicable locality pay or Local Market Supplement.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.