Desktop Support I

At Kelly® Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. We're hiring an IT Technician / Desktop Support I for a long-term opportunity in Bridgeport, West Virginia. If you're passionate about driving tomorrow's technological innovations and are ready to take the next step in your career, trust The Experts at Hiring Experts.

IT Technician / Desktop Support I
Bridgeport, West Virginia
Onsite: Mon - Fri | 8am - 5pm
Pay starts $24/hr W2 + DOE
Enhanced benefits (medical, dental, vision) & paid vacation

Desktop / Infrastructure Support Responsibilities:

• Work closely with local users to troubleshoot general computer issues, connectivity, software and hardware problems.
• Act as a liaison between local users and corporate help desk, submits help desk tickets, follows up on resolution.
• Install and fix corporate patches, new software, hardware.
• Troubleshoots desktop issues, assist with server/infrastructure issues as needed.
• Support infrastructure projects (new hardware installs, and larger corporate supported projects) as needed.
• Network cabling skills are a must, including work under shop workbenches, climb ladders to pull cable, and drive a man-lift/scissor-lift.

Requirements:

• Must have a completed High School Diploma or GED.
• Previous Desktop Support, IT Support, Help Desk, or related experience, with the ability to troubleshoot general computer, software, hardware, and connectivity issues.
• Basic networking and network cabling knowledge, with the ability to troubleshoot and support hardware, software, connectivity, and infrastructure-related issues.
• Experience installing hardware/software and corporate patches, submitting and following up on help desk tickets, and assisting with infrastructure projects as needed.
• Must be able to lift approximately 25-30+ lbs. without assistance and perform hands-on physical tasks associated with IT equipment and infrastructure support.

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