Senior Copy Generalist - Communications Lead

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do
As a Senior Copy Generalist on the Government & Public Services team, you will be responsible for:

• Developing strategic communications plans that align messaging, audience needs, program goals, and mission priorities
• Creating narrative frameworks, key messages, and executive-ready content for internal and external stakeholder audiences
• Advising leaders on crisis, issues, and reputational communications in time-sensitive or high-visibility situations
• Coordinating across government, legal, investigative, executive, and interagency stakeholders to align communications strategy and execution
• Translating complex operational information into clear recommendations, communication products, and performance-oriented reporting

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.

Qualifications

Required:

• Bachelor's degree in Communications, Journalism, Public Affairs, Public Policy, English, Marketing, Business, or similar
• 4+ years of experience in strategic communications, executive communications, public affairs, content strategy, or crisis communications
• 4+ years of experience supporting government, homeland security, law enforcement, justice, or public sector programs
• 1+ years of experience developing communication plans, message architecture, and audience-specific content for multiple stakeholder groups
• Active Secret clearance required
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Master's degree in Communications, Journalism, Public Affairs, Public Policy, English, Marketing, or Business
• Experience advising senior executives or program leadership on issues management and stakeholder communications
• Experience supporting crisis communications or reputational risk communications
• Experience translating operational, investigative, legal, or policy information into leadership-ready written deliverables
• Experience using performance measures or reporting to assess communications effectiveness

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,400 to $197,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.