Senior Facilities Services Coordinator

Description

Markon is seeking an experienced Senior Facilities Services Coordinator to support an Intelligence Community customer. This role will coordinate vendors, onsite support services, seasonal operations, and special projects across a complex facilities environment. The position requires a versatile problem-solver who can manage multiple service programs, resolve customer issues, coordinate logistics, and work closely with project managers, contractors, and Government stakeholders to ensure reliable day-to-day operations.

Responsibilities

• Coordinate facilities services and vendor support, including food services, custodial services, parking, special events, security monitors, and other operational programs.
• Serve as a primary point of contact for facilities-related customer requests, troubleshooting issues and coordinating timely resolution.
• Support critical seasonal operations, including inclement weather and snow removal activities.
• Provide project management and logistical support for special projects, construction activities, events, and external facility requirements.
• Coordinate special event and conference support, including equipment delivery, specialized cleaning, security coverage, and other facility services.
• Monitor contractor and vendor performance, evaluate service quality, and provide feedback to Government stakeholders.
• Administer parking activities, including permit assignments, parking applications, and coordination with component representatives.
• Coordinate domestic and international official travel, including clearances, accesses, certifications, appointments, briefings, and training requirements.
• Support logistics and administrative functions, including invoice validation, documentation, scheduling, and executive calendar management.
• Support classified customer-specific programs and complete required Sponsor training and authorization activities.

Qualifications

• Active TS/SCI clearance with Polygraph required.
• Bachelor’s degree in any field; a high school, vocational school, or trade school diploma with 5 additional years of relevant experience may be substituted for the degree.
• 8+ years of specialized experience managing services, facilities support, operations, logistics, or related programs.
• Experience coordinating vendors, contractors, and multiple facility or business support services.
• Experience managing customer requests, troubleshooting operational issues, and coordinating solutions across multiple stakeholders.
• Strong project coordination, logistics, organizational, and problem-solving skills.
• Ability to manage multiple priorities and support time-sensitive or seasonal operational requirements.
• Strong written and verbal communication skills with demonstrated customer service experience.
• Ability to meet classified customer-specific program and training requirements.

Desired Qualifications

• Experience supporting Intelligence Community, federal government, or other secure facilities.
• Experience coordinating facilities services, special events, construction support, or operational projects.
• Experience with vendor management and contractor performance oversight.
• Experience supporting inclement weather / snow removal operations or other continuity-related facility activities.
• Experience coordinating official domestic and international travel.
• Familiarity with parking administration, custodial services, food services, and facility logistics.