Job Requirements
United Kingdom
Top Secret Polygraph Unspecified
Senior Level Career (10+ yrs experience)
Salary not specified
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Job Description
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The UK & Ireland Engagement Management team sits within Workday's Delivery organization, and we're the team that turns Workday's cloud solutions into real results for our customers. We deploy Workday's portfolio of solutions across enterprise customers throughout the UK and Ireland, and we're proud of the diverse mix of backgrounds and experience that our people bring to that work.
We put people first.
That shows up in flexible work schedules, in the support we give people to grow toward the career they want, and in a genuine commitment to work-life balance and equal opportunity for everyone on the team. We also believe in learning together: our culture is built around continuous improvement, and we encourage every team member to develop their skills and become the best version of their professional self.
About the Role
As Director, Engagement Management, you will lead a team of Engagement Managers who deploy Workday solutions and own the success of the customers in their portfolio. This role exists to make sure our customers get outstanding outcomes from their Workday implementation, and that the people delivering those implementations have what they need to do their best work. Increasingly, this includes helping customers understand and adopt AI capabilities within Workday, and making sure your team knows how to bring an AI-informed point of view into every engagement.
You will partner closely with other teams across the services organisation to shape a great customer experience, and work with sales teams to help grow business with both new and existing customers. You'll report into the EMEA Professional Services leadership team and be part of the regional Delivery Leadership Team.
Your main areas of focus will be:
About You
Basic Qualifications
Other Qualifications
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Similar Jobs (1)
Engagement Manager - Sana (London)
remote typeFlex
locationsUnited Kingdom, London
time typeFull Time
posted onPosted 6 Days Ago
🌟 Join Our Talent Community here!
Stay connected with Workday:
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🌟 Join Our Talent Community
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📋Contractor Job Site
Read More
🎥 Find Out More About Workday
👩💻 Engineering, but brighter.
💼 Sales, but brighter.
🤝 CX & Consulting, but brighter.
✨ Interested in other areas?
Visit our Career Site here.
Equal Opportunity Workplace
Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.
Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodation, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
Read More
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Recruitment Privacy Statement
© 2026 Workday, Inc. All rights reserved.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The UK & Ireland Engagement Management team sits within Workday's Delivery organization, and we're the team that turns Workday's cloud solutions into real results for our customers. We deploy Workday's portfolio of solutions across enterprise customers throughout the UK and Ireland, and we're proud of the diverse mix of backgrounds and experience that our people bring to that work.
We put people first.
That shows up in flexible work schedules, in the support we give people to grow toward the career they want, and in a genuine commitment to work-life balance and equal opportunity for everyone on the team. We also believe in learning together: our culture is built around continuous improvement, and we encourage every team member to develop their skills and become the best version of their professional self.
About the Role
As Director, Engagement Management, you will lead a team of Engagement Managers who deploy Workday solutions and own the success of the customers in their portfolio. This role exists to make sure our customers get outstanding outcomes from their Workday implementation, and that the people delivering those implementations have what they need to do their best work. Increasingly, this includes helping customers understand and adopt AI capabilities within Workday, and making sure your team knows how to bring an AI-informed point of view into every engagement.
You will partner closely with other teams across the services organisation to shape a great customer experience, and work with sales teams to help grow business with both new and existing customers. You'll report into the EMEA Professional Services leadership team and be part of the regional Delivery Leadership Team.
Your main areas of focus will be:
Team development – growing your Engagement Managers' skills and careers, and building a high-performing, connected team
Customer satisfaction – making sure the customers in your portfolio have a great experience and see real value from their Workday deployment
Workday deployments across your team's book of business, spotting risk early, and helping resolve it in creative, practical ways
Best practice – using what you learn in the field to recommend improvements to the Workday Deployment Methodology, and sharing that thinking with leadership
AI strategy and adoption – Supporting customers in adopting AI within their Workday deployment, and ensuring your team can confidently guide them through AI-related decisions
About You
Basic Qualifications
Experience managing project teams through complex, large-scale software implementations within a SaaS environment
7+ years of experience leading and growing high-performing teams within a professional services or delivery organization
Background leading a team that deploys Workday (or comparable enterprise software) with experience in HCM, Financials, or ideally both
Other Qualifications
Leadership: you know how to guide, motivate, and develop a team, and you're comfortable setting direction while helping individuals grow toward their own goals
Executive Presence: you communicate with confidence and clarity, including with senior stakeholders and customer executives, and you can steady a room when things get complicated
Conflict Management: you have a track record of resolving disagreements constructively, whether within your team, across departments, or with customers
Project Management: you understand how to plan, monitor, and adjust complex work so it lands on time and meets expectations, even across multiple concurrent engagements
Business Acumen: you understand how Workday and the wider industry work, and you use that understanding to make good calls for your team and your customers
Customer Service: you've built a career around helping customers succeed, and you know how to turn a tricky situation into a positive outcome
An interest in AI tools and technology, whether that's hands-on experience applying AI within delivery or program work, or genuine curiosity about how AI can improve the way your team works
Willingness to travel as needed to support customers and your team across the UK and Ireland
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Similar Jobs (1)
Engagement Manager - Sana (London)
remote typeFlex
locationsUnited Kingdom, London
time typeFull Time
posted onPosted 6 Days Ago
🌟 Join Our Talent Community here!
Stay connected with Workday:
Get the latest news & content
Be first to hear about new roles
Never miss an opportunity
Read More
🔗 Useful Links
🌐 Career Site
💡 Benefits
🌟 Join Our Talent Community
📰 Workday Life Blog
🤝 Inclusion and Belonging
📄 Application and Interview Tips
🎓 Early Careers / Internships
📋Contractor Job Site
Read More
🎥 Find Out More About Workday
👩💻 Engineering, but brighter.
💼 Sales, but brighter.
🤝 CX & Consulting, but brighter.
✨ Interested in other areas?
Visit our Career Site here.
Equal Opportunity Workplace
Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support.
Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodation, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
Read More
Follow Us
Recruitment Privacy Statement
© 2026 Workday, Inc. All rights reserved.
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