Job Requirements
Chantilly, VA
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
$60,000 - $65,000
Job Description
Travel Trainer
Job Description
Amatriot is seeking a motivated, career and customer-oriented Travel Trainer-Junior to join our team
based out of Chantilly, VA.
Responsibilities include, but are not limited to:
• Performs end user training and support for custom software solutions in both CONUS and
OCONUS locations. Training is focused on suite of custom client applications, peripheral device
management (printers, scanners, biometric devices, etc.), and applicable policies and
procedures to successfully process transactions.
• Work independently and within small teams to support various software and systems-related
tasks.
• Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training
sessions.
• Develop, organize, and deliver technical training and related materials in support of customers
and/or company employees.
• Work with customer teams and functional organizations to establish training content and
objectives.
• Prepare training plans from onsite database and workflow analysis.
• Ability to follow defined processes and document any issues/problems clearly.
• Ensure training material reflects current product features.
• Provide daily status reporting to management and to the customer while engaged in a training
activity.
• Complete and submit all reporting requirements in a timely manner.
• After-hours and weekend support will be required as needed to support overseas or domestic
training tasks.
• Ability to establish and maintain positive relationships with internal and external customers.
• Effective verbal and written communication skills.
• Proactive personality with the ability to work with limited guidance and supervision.
• Demonstrated critical thinking and problem-solving skills.
• Excellent organizational skills, adept at managing competing priorities and initiating projects.
Job Qualifications:
• 5 years of experience in Training and/or Information Technology.
• Experience in delivering software applications training to end users on in a classroom, and/or
one-on-one setting, and/or virtual or other equivalent teaching experience.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated initiative, sound judgment, effective decision-making.
• Proficiency with Microsoft 365 Productivity applications.
• Must be able to travel up to 75% domestic and internationally.
Education/Certification Requirements:
• Bachelor’s degree in engineering, computer science, mathematics, education, business
administration or management information sciences. Work experience and/or industry
certifications demonstrating technical proficiency may be substituted for education
requirements.
Preferred Qualifications:
• One or more technical certifications (Microsoft Certified Trainer, Microsoft Certified Educator,
MS Endpoint Administrator, etc.) highly preferred.
• Experience training end users on complex hardware and software solutions highly preferred.
• Experience delivering technical training via remote training tools such as MS Teams and Cisco
Webex.
• Experience with Salesforce.
• Familiarity with international travel requirements such as Visa, medical, and passports highly
preferred.
Security Clearance Requirements:
• Must be able to obtain and maintain a U.S. Secret clearance.
Physical Requirements:
• Must be able to remain in stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication both verbally and non-verbally to
deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in an office environment and be able to freely move within this space to
utilize office equipment as well as interface with co-workers and customers.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; software/hardware
manuals; training manuals; etc.
• Most of the work will be performed within a professional office environment. However,
deployments can require the individual to lift and move computer and other equipment up to
50 lbs.in weight, as well as being able to push a wheeled dolly with multiple computer systems
loaded. Position may require bending, kneeling, or crawling to get to cables under/behind
furniture and server racks.
• Must be able to fly on international flights up to 18 hours.
Job Description
Amatriot is seeking a motivated, career and customer-oriented Travel Trainer-Junior to join our team
based out of Chantilly, VA.
Responsibilities include, but are not limited to:
• Performs end user training and support for custom software solutions in both CONUS and
OCONUS locations. Training is focused on suite of custom client applications, peripheral device
management (printers, scanners, biometric devices, etc.), and applicable policies and
procedures to successfully process transactions.
• Work independently and within small teams to support various software and systems-related
tasks.
• Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training
sessions.
• Develop, organize, and deliver technical training and related materials in support of customers
and/or company employees.
• Work with customer teams and functional organizations to establish training content and
objectives.
• Prepare training plans from onsite database and workflow analysis.
• Ability to follow defined processes and document any issues/problems clearly.
• Ensure training material reflects current product features.
• Provide daily status reporting to management and to the customer while engaged in a training
activity.
• Complete and submit all reporting requirements in a timely manner.
• After-hours and weekend support will be required as needed to support overseas or domestic
training tasks.
• Ability to establish and maintain positive relationships with internal and external customers.
• Effective verbal and written communication skills.
• Proactive personality with the ability to work with limited guidance and supervision.
• Demonstrated critical thinking and problem-solving skills.
• Excellent organizational skills, adept at managing competing priorities and initiating projects.
Job Qualifications:
• 5 years of experience in Training and/or Information Technology.
• Experience in delivering software applications training to end users on in a classroom, and/or
one-on-one setting, and/or virtual or other equivalent teaching experience.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated initiative, sound judgment, effective decision-making.
• Proficiency with Microsoft 365 Productivity applications.
• Must be able to travel up to 75% domestic and internationally.
Education/Certification Requirements:
• Bachelor’s degree in engineering, computer science, mathematics, education, business
administration or management information sciences. Work experience and/or industry
certifications demonstrating technical proficiency may be substituted for education
requirements.
Preferred Qualifications:
• One or more technical certifications (Microsoft Certified Trainer, Microsoft Certified Educator,
MS Endpoint Administrator, etc.) highly preferred.
• Experience training end users on complex hardware and software solutions highly preferred.
• Experience delivering technical training via remote training tools such as MS Teams and Cisco
Webex.
• Experience with Salesforce.
• Familiarity with international travel requirements such as Visa, medical, and passports highly
preferred.
Security Clearance Requirements:
• Must be able to obtain and maintain a U.S. Secret clearance.
Physical Requirements:
• Must be able to remain in stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication both verbally and non-verbally to
deliver updates; briefings; or interface with co-workers; leadership as well as customer.
• Must be able to work in an office environment and be able to freely move within this space to
utilize office equipment as well as interface with co-workers and customers.
• Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc.
• Must be able to deliver presentations as needed.
• Must be able to review; decipher and understand program manuals; software/hardware
manuals; training manuals; etc.
• Most of the work will be performed within a professional office environment. However,
deployments can require the individual to lift and move computer and other equipment up to
50 lbs.in weight, as well as being able to push a wheeled dolly with multiple computer systems
loaded. Position may require bending, kneeling, or crawling to get to cables under/behind
furniture and server racks.
• Must be able to fly on international flights up to 18 hours.
group id: 90940939