Job Requirements
Remote
Top Secret/SCI Polygraph Unspecified
Career Level not specified
$95,000 - $115,000
Job Description
GovCIO is currently hiring for an AJOC Classified Support Engineer for an upcoming award. This position will be located in Annapolis Junction and will be onsite
Responsibilities
Qualifications
Bachelor's with 6 - 8 years (or commensurate experience)
Required Skills and Experience
Clearance Required: Must have a TS/SCI Clearance
Posted Salary Range
USD $95,000.00 - USD $115,000.00 /Yr.
Responsibilities
- Provides technical and management leadership for major IT field support services for AJOC classified systems, establishing goals and plans that meet project objectives
- Directs and controls all international field support activities, having overall responsibility for management, methods, and staffing to ensure technical requirements are met
- Oversees technical support to federal, contractor, and detail employees using TSA Systems, ensuring appropriate staffing resources
- Ensure support engineers complete mandatory and job-related training
- Directs specific IT Field Services tasks, including deskside support, mobility support, deployment services, Operations and Maintenance (O&M), asset management inventory assistance, and video conferencing and A/V O&M, and local on-site cabling
Qualifications
Bachelor's with 6 - 8 years (or commensurate experience)
Required Skills and Experience
- 6 years experience in IT support
- Holds appropriate personnel clearance levels to gain access to classified systems
- Possesses expert-level IT field support and leadership skills, enabling the management and direction of complex service request fulfillment and network/computer systems administration across multiple operating systems
- Demonstrates advanced proficiency in mobile device support, intricate desk-side tasks, and deployment strategies
- Possesses the ability to provide comprehensive IT support for TSA staff at International locations
- Exhibits leadership in evaluating service performance, actively managing and documenting tickets, ensuring high-quality resolution, system optimization, and recommending significant changes for overall service delivery
Clearance Required: Must have a TS/SCI Clearance
Posted Salary Range
USD $95,000.00 - USD $115,000.00 /Yr.
group id: 10384469
After the acquisition of Salient CRGT, we're excited to introduce the new GovCIO. As we evolve towards our next phase as a company, we’ve refreshed our brand to better position ourselves in the government marketplace.
