Executive Receptionist

DUTIES AND RESPONSIBILITIES
• Provide VIP guest services by greeting high-profile clients and visitors, ensuring a polished,
welcoming environment that reflects executive-level standards.
• Provide executive support by managing and screening calls, emails, and correspondence related to
conference room space.
• Oversee conference room bookings, set up for high-level meetings, and coordinate with other
Executive Assistants (EAs).
• Maintain the reception area, inventory office supplies, and coordinate mail/deliveries.
• Maintain access control to the conference facility and coordinate with security staff as necessary.
• Perform analysis, development, and review of program administrative operating procedures.
• Monitor and maintain the physical security of the White House Secure conference facilities.
• Schedule, verify, and support conference room meetings housed by Senior Leadership, including
meetings chaired by the President, Vice President, National Security Advisor, and other Senior White
House staff.
• Ensure conference rooms are managed in accordance with the protocol for executive-level meetings
and WHSR Standard Operating Procedures (SOP).
• Serve as a Customer Service Representative to users of White House Secure Conference Facilities;
manage the scheduling process, provide access to conference rooms, and direct the flow of meeting
participants.
• Maintain strict confidentiality for all executive matters.
• Proactively anticipate and efficiently handle executive and meeting needs; greet and welcome all
visitors with a positive, helpful, and respectful attitude; support phone calls efficiently and
professionally in an executive-level manner.
• Maintain and manage inventory for conference room support, including name plates for meetings.
• Manage and control classified documents efficiently and in accordance with security protocols.

QUALIFICATIONS AND REQUIREMENTS
• At least three (3) years of experience in high level corporate, high end, or C-Suite Government
environments in support of senior management or executives.
• Proficient in MS Office Applications and able to become proficient in stand-alone applications.
• Must be TS/SCI eligible; SCI access eligibility immediately upon hire; final Top Secret clearance; and a
favorably adjudicated Tier 5 investigation for SCI/Top Secret access.
• Professional and working proficiency in writing, reading, speaking, and understanding the English
language; able to speak with sufficient accuracy to participate in formal and informal conversations
on practical, social, and professional topics.
 • Highly professional with exceptional communication skills for interacting with executive level
stakeholders; maintain strict discretion with confidential information; maintain a highly professional
attitude and appearance following standards for dress attire.
• Technical proficiency with advanced knowledge of MS Office Suite (Outlook, Word, Excel) and office
equipment.
• Strong multitasking abilities, including proactive problem-solving, and capability to work in a fast-
paced environment.
• Strong customer service, problem solving, oral, written, and interpersonal skills; able to work under
pressure in a complex and changing environment.
• Complete additional onboarding requirements as documented by the National Security Council.
• Comply with all local and Government security regulations and requirements, including required
safety and security training and briefings.
• Execute and maintain required WHSR/DISA-provided non-disclosure agreement(s).
• May be required to work more than the base schedule, during federal holidays, or provide 24-hour
coverage during a national crisis, transition between presidential administrations, or other
unforeseen events; with 2 hours on-call services being provided 24/7 upon notification.
• Travel in and around the primary place of performance may be required.