Junior Program Support Specialist

Job Family :
Documentation / Technical Writing (DOC)

Travel Required :
Up to 10%

Clearance Required :
Ability to Obtain Public Trust

Guidehouse is seeking a Jr. Program Support Specialist to provide high-level administrative and organizational support to senior leaders and program teams in a dynamic federal environment. The successful candidate will manage competing priorities, coordinate daily operations, prepare correspondence and briefing materials, and serve as a professional point of contact for internal and external stakeholders.

What You Will Do

• Provide administrative and operational support to senior leaders, management teams, and program staff.
• Manage calendars, schedule meetings, coordinate appointments, and resolve scheduling conflicts.
• Prepare agendas, briefing materials, presentations, reports, correspondence, and meeting minutes.
• Coordinate meetings, conferences, and program events, including logistics, materials, and follow-up actions.
• Track action items, deadlines, deliverables, and commitments to ensure timely completion.
• Draft, edit, and proofread correspondence and documents for accuracy, consistency, and professionalism.
• Serve as a liaison between leadership, staff, clients, stakeholders, and external partners.
• Respond professionally to inquiries and route requests to the appropriate personnel.
• Coordinate travel arrangements, itineraries, expense documentation, and related follow-up.
• Conduct research and prepare summaries, recommendations, and program reports.
• Maintain confidential files, records, and administrative documentation.
• Support office operations, administrative procedures, and recurring program deliverables.
• Assist with records management, document control, property accountability, and inventory tracking.
• Monitor priorities and provide reminders or status updates to leadership.
• Support special projects, management initiatives, and other duties as assigned.

What You Will Need

• Associate's degree (AA/AS) in Business Administration, Management, Communications, Office Administration, or a related field.
• Two (2) years of relevant experience supporting business operations, office management, administrative services, or program activities.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities and recurring deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong attention to detail and professional judgment.
• Ability to handle confidential and sensitive information appropriately.
• Strong analytical, problem-solving, and follow-through skills.
• Ability to work independently and collaboratively with staff, clients, and stakeholders.

What Would Be Nice To Have

• Experience supporting a federal government agency, preferably the Federal Aviation Administration (FAA).
• Experience supporting senior leaders, directors, or management teams.
• Experience managing complex calendars, meetings, travel, and correspondence.
• Experience preparing briefing materials, presentations, dashboards, or leadership reports.
• Knowledge of federal records management, document control, and correspondence practices.
• Experience tracking action items, program deliverables, or operational metrics.
• Experience supporting property accountability, asset management, or inventory activities.
• Experience working with program management offices or leadership teams.
• Familiarity with federal administrative procedures and government operations.

The annual salary range for this position is $57,300.00-$85,900.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.