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Newport, RI
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Position Title : Data Entry Operator I

Location : Newport, RI

Clearance required : SECRET

Scope of Work: Provides data entry and administrative support for NUWCDIVNPT Code 104 enterprise infrastructure operations, capturing service desk, help desk, and reporting data used to track network, telephone, and media services activity.

Responsibilities include (but are not limited to):
  • Enter and maintain records in service desk ticket and work order tracking systems.
  • Log network help desk calls and open work orders for issues.
  • Compile data supporting work order metrics and maintenance service reports.
  • Maintain accurate documentation and records of administrative actions.


Qualifications

  • Minimum education, years of experience, and skills in accordance with the NUWCDIVNPT labor category description for this position and level.
  • Proficiency with data entry, service desk ticketing, and standard office productivity tools.
group id: 10474224
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About Us
We are a provider of Information Technology (IT) professional services, software solutions and professional development training. Our core competencies evolved from leveraging IT enablers for knowledge management with an emphasis on Web Based Knowledge Portals and Portal Services, Server/System Services, SharePoint Development and System Administration and SQL Server Services. Our capabilities have expanded to include software development, technical training support and field support services. Our Mission Combine technical expertise, innovative approaches, and operational experience to solve our customers’ most complex challenges. Our Vision A corporate family driven to lead globally with innovative vision, flawless execution, continuous adaptability and a profound appreciation for the missions we serve. Guiding Principles Satisfy the customer – “Exceed expectations” Set the Example – “Be out front” Be Responsive – “Timing is everything” Persevere – “Find a way”

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Clearance Level
Secret