IT Specialist Sr.

1. Candidate must have a basic experience of IT fundamentals through coursework or relevant professional experience (Security + CE)
2. Candidate is expected to have prior experience partnering with/or supporting active duty military personnel
3. Candidate will be expected to handle a fast past environment and experience prioritizing daily responsibilities independently

· Demonstrated expertise in IT Enterprise Operations

· Experience with Microsoft Windows OS, version 11

· Experience with Active Directory

· Experience with Power Shell

· Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software

· Basic network troubleshooting skills

· Excellent customer service skills

· Excellent oral and written communication skills

· Organized and detail-oriented

· Strong leadership skills

· Self-motivated/ self-directing

· Strong collaboration, prioritization, and adaptability skills required. Relationship building

· Ability to manage and prioritize own work, and that of their team

· Independent decision making

· Analytical thinking; thinking out of the box

· Ability to effectively communicate with all organizational levels (SME to Senior Management)

· Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)