2074 Business Analyst II

THIS IS A FEDERAL CONTRACT - U.S. CITIZENSHIP IS REQUIRED
NASA PUBLIC TRUST MAY BE REQUIRED
RESTRICTED REMOTE WORK MAY BE AVAILABLE - CANDIDATE MUST RESIDE WITHIN 50 MILES OF A MAJOR NASA FACILITY

DESCRIPTION OF POSITION / DUTIES:

All Points is seeking a Business Analyst II to support NASA's Office of Strategic Infrastructure and Center Operations Directorate as part of the AEGIS Program.
This position provides business analysis, SharePoint Online administration, Microsoft 365 collaboration support, records management, process improvement, and information management services. The selected candidate will work directly with NASA customers, stakeholders, and mission teams to develop practical and user-friendly solutions that improve collaboration, information sharing, governance, and operational efficiency.
The ideal candidate will be comfortable translating business requirements into SharePoint Online and Microsoft 365 solutions while supporting day-to-day administration, documentation, process improvement efforts, and customer engagement activities.

DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

• Meet regularly with customers, site owners, and mission teams to understand operational challenges and information management requirements
• Translate business requirements into SharePoint Online solutions including pages, libraries, lists, workflows, and forms
• Develop and maintain SharePoint Online sites, document libraries, metadata structures, and content organization strategies
• Improve usability, searchability, and information management through metadata and taxonomy best practices
• Support site collections, permissions, storage management, access controls, and SharePoint administration activities
• Assist customers with Microsoft 365 collaboration capabilities including Teams, OneDrive, and SharePoint Online
• Develop and maintain site templates, list configurations, term stores, and content management standards
• Build solutions utilizing SharePoint Online, Power Automate, Power Apps, and other Microsoft 365 capabilities
• Implement governance, retention, compliance, and security requirements based on organizational policies
• Support document lifecycle management, archiving, version control, and records retention processes
• Troubleshoot SharePoint Online access, configuration, performance, and user support issues
• Assist with SharePoint migrations, site onboarding activities, and solution modernization efforts
• Evaluate current SharePoint and Microsoft 365 environments and provide recommendations for improvement
• Develop Power BI dashboards and reporting capabilities supporting customer decision-making
• Create and maintain technical documentation, process documentation, diagrams, reports, and presentations
• Communicate project status, risks, recommendations, and progress updates to leadership and stakeholders

EDUCATION
Bachelor's degree in:

• Computer Science
• Information Technology
• Business
• Related field

YEARS OF EXPERIENCE

• 4+ years of professional experience supporting SharePoint Online, Power Platform, Microsoft 365, business analysis, collaboration solutions, or related technologies

SKILLS / QUALIFICATIONS
Required Experience & Skills

• SharePoint Online administration and support
• Microsoft 365 administration and collaboration tools
• SharePoint site collections, libraries, lists, and permissions management
• Power Platform experience including Power Automate and/or Power Apps
• Microsoft Teams and OneDrive administration and integration
• Metadata management and information organization
• SharePoint governance and content lifecycle management
• SharePoint troubleshooting and end-user support
• Basic PowerShell experience
• Familiarity with Microsoft Entra ID (Azure AD)
• Security, permissions, and access management
• Requirements gathering and business analysis skills
• Process improvement and workflow analysis
• Strong communication, documentation, and presentation skills
• Strong customer support and stakeholder engagement skills

Desired Experience & Skills

• Support of large enterprise SharePoint or Microsoft 365 environments
• NASA, federal government, or public-sector experience
• SharePoint solution development and implementation
• Power BI dashboard and report development
• Microsoft Graph API familiarity
• SharePoint migration experience
• Experience coordinating across IT teams, customers, and leadership
• PowerShell automation and reporting
• Experience supporting governance, compliance, and records management requirements

Desired Certifications

• Microsoft Certified: Power Platform Fundamentals
• Microsoft Certified: Power Platform Functional Consultant
• Microsoft 365 Certified: Administrator Associate
• Microsoft Certified: Power BI Data Analyst Associate
• Microsoft Certified: Azure Fundamentals
• ITIL Foundation

SECURITY CLEARANCE

• U.S. Citizenship required
• Ability to obtain and maintain a NASA Public Trust, if required
• Existing Public Trust is preferred

COMPENSATION
$60,000 - $65,000 annually

ADDITIONAL INFORMATION
This position supports NASA's Office of Strategic Infrastructure and Center Operations Directorate under the AEGIS Program.
Remote work may be available; however, candidates must reside within 50 miles of a major NASA facility. Remote work is subject to management approval, customer requirements, and program needs.
Positions with All Points are full-time, direct hire opportunities and include a comprehensive benefits package.

For more information, please visit our Career Portal:
https://www.allpointsllc.com/careers/

ALL POINTS IS AN EQUAL OPPORTUNITY EMPLOYER.