Training Change Management Lead

MANTECH seeks a motivated, career and customer-oriented Training Change Management Lead to join our team. This role offers remote flexibility, with the potential for either a hybrid or fully remote arrangement depending on final operational needs, alongside periodic travel for key meetings and projects.

The Training & Change Management Lead - Healthcare IT owns the national training strategy, change management framework, and user adoption initiatives across enterprise healthcare deployments. In this role, you will build role-based curricula, oversee super-user networks, manage change resistance, and drive post-go-live stabilization across multi-site health systems.

Responsibilities include but are not limited to:

• Lead the overall training strategy, change management framework, and stakeholder communication plans across enterprise clinical system deployments.
• Develop and maintain role-based curricula tailored to segmented imaging and clinical user groups across both virtual and in-person delivery models.
• Establish and manage a scalable super-user model to drive peer-led support, continuous learning, and end-user adoption at local facilities.
• Execute change resistance management strategies and conduct organizational readiness assessments across multi-site healthcare environments.
• Define and monitor user adoption metrics, proficiency tracking, and post-go-live stabilization feedback to ensure sustained operational success.
• Partner closely with site transition leads and deployment teams to align training delivery with facility cutover timelines.

Minimum Qualifications:

• Bachelor's degree in education, healthcare, or technical discipline with 10+ years of relevant work experience, or an equivalent combination of education and relevant work experience.
• Experience developing role-based training programs for enterprise clinical and administrative user groups across multi-site healthcare environments.
• Experience managing virtual and in-person training delivery across multi-site clinical system go-lives.
• Expertise establishing super-user models, managing change resistance, and analyzing adoption metrics for post-go-live stabilization.

Preferred Qualifications:

• Active Prosci certification or equivalent formal change management credential.
• Experience developing role-based training programs for enterprise clinical imaging platforms, Picture Archiving and Communication Systems (PACS), Vendor Neutral Archives (VNA), or Electronic Health Record (EHR) systems.
• Experience supporting clinical user segmentation and change management within federal healthcare systems (e.g., Department of Veterans Affairs, Defense Health Agency, or military health environments).
• Master's degree in Organizational Leadership, Health Informatics, or Education.
• Experience utilizing enterprise Learning Management Systems (LMS) for tracking user proficiency and completion analytics.

Clearance Requirements:

• U.S. Citizenship is required.
• Must be able to obtain and maintain a Department of Veterans Affairs Moderate Risk Background Investigation (BI) or Public Trust clearance.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Needs to occasionally move about inside the office and clinical training facilities to engage with staff and deliver instruction.
• Frequently communicates with co-workers, management, and government stakeholders, which may involve delivering training presentations; must be able to exchange accurate information in these situations.