Payment Technician - Public Trust

Payment Technician - Remote (U.S.)

Dunhill Government Solutions is hiring a Payment Technician for a federal benefits program. This is a full-time, fully remote role processing Employment Network payment requests accurately and on time, and acting as the knowledgeable point of contact for the organizations submitting them.

Responsibilities:

• Process Employment Network (EN) payment requests accurately, efficiently and within required timelines.
• Respond to payment inquiries, including status questions, policy clarification and procedural guidance.
• Evaluate and review reimbursement and cost requests from Employment Networks and State Vocational Rehabilitation Agencies.
• Support the creation and execution of automated payments in the program's payment system.
• Ensure payment processing activities meet established performance requirements and service level agreements.
• Provide timely updates so documentation and timeline standards are met.
• Prepare reports by collecting, analyzing and summarizing payment activity and performance metrics.
• Maintain quality service by establishing, following and reinforcing organizational standards.
• Handle data entry and analysis, and support the team through periods of increased payment volume.

Requirements:

• U.S. citizenship, and the ability to obtain and maintain a Public Trust (Tier 1 / NACI) suitability determination.
• High school diploma required; a bachelor's degree is preferred.
• Data entry experience.
• Strong written and verbal communication, with outstanding writing and editing skills.
• Excellent organizational skills and the ability to manage multiple cases under tight deadlines.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook, and the ability to move easily between multiple systems.
• Comfortable working independently in a fast-paced environment and meeting aggressive deadlines.
• Fully remote, day shift. Travel is not required.

Compensation: $20.00 to $22.00 per hour, full time, 40 hours per week.

Dunhill Government Solutions has placed cleared and public-trust professionals across the federal government for more than 25 years. AI-Powered. Human-Delivered.™

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