Environmental Laboratory Team Manager

Position Description & Qualifications

Serco is seeking an experienced Program Manager, Environmental Laboratory Services to provide leadership, technical oversight, and operational management for multidisciplinary environmental science and laboratory support program in Fort Meade, Maryland .

Serco supports EPA laboratories and environmental programs across the United States through the Environmental Services Assistance Team (ESAT) contract. Our scientists, chemists, technicians, quality assurance professionals, and program managers provide technical support for environmental monitoring, analytical chemistry, field investigations, emergency response, ecological assessments, data management, and qua lity assurance activities.

Supporting locations throughout the country, our teams help EPA address some of the nation's most complex environmental challenges involving air, water, soil, waste, and biological contaminants. Through scientific excellence and operational efficiency, we support EPA's mission to safeguard communities and natural resources.

Serco offers a collaborative environment with opportunities for learning and expanding knowledge and skills.

In this role, you will:

• Provide overall leadership, direction, and management of EPA laboratory and scientific support programs.
• Manage multidisciplinary teams of scientists, chemists, technicians, quality assurance personnel, and subcontractors.
• Serve as the primary interface between Serco leadership and EPA customers.
• Ensure technical quality, regulatory compliance, and adherence to contractual requirements.
• Oversee project planning, staffing, scheduling, resource allocation, and risk management activities.
• Develop and manage program budgets, forecasts, and financial performance metrics.
• Monitor contract performance indicators and implement continuous improvement initiatives.
• Support recruitment, onboarding, training, mentoring, and professional development of staff.
• Lead preparation and delivery of technical, operational, and financial reports.
• Coordinate laboratory operations supporting environmental sample analysis utilizing EPA analytical methods.
• Foster strong customer relationships and promote a culture of safety, quality, and operational excellence.
• Support business development activities, proposal preparation, and transition planning for new opportunities.

To be successful in this role, you will have:

• Bachelor's degree in Chemistry, Environmental Science, Biology, Engineering, or related scientific discipline.
• Minimum 10 years of experience supporting environmental laboratory operations, environmental programs, or scientific services contracts.
• Minimum 5 years of experience managing technical teams, environmental laboratories, or scientific support organizations with multiple direct reports.
• Demonstrated experience managing federal government contracts and customer relationships.
• Experience developing and managing budgets, forecasts, and program financial performance.
• Working knowledge of EPA analytical methods and environmental regulatory programs.
• Experience implementing quality assurance systems and performance measurement programs.
• Strong leadership, organizational, written, and verbal communication skills.
• Ability to obtain and maintain EPA Public Trust suitability requirements.
• Valid driver's license and willingness to travel as required.

Additional desired experience and skills:

• Advanced degree in Chemistry, Environmental Science, Engineering, or related discipline.
• Project Management Professional (PMP) certification.
• Experience supporting EPA ESAT, CLP, EXES, Regional Laboratory, or Superfund programs.
• Experience with environmental analytical chemistry including inorganic, organic, and emerging contaminants.
• Familiarity with Laboratory Information Management Systems (LIMS).
• Experience managing geographically dispersed teams and multiple laboratory locations.
• Experience overseeing subcontractors and teaming partners.
• Knowledge of Quality Assurance Project Plans (QAPPs), Sampling and Analysis Plans (SAPs), and EPA quality systems.
• Experience supporting business development, proposal management, and personnel recruitment.
• HAZWOPER certification or related environmental health and safety training.

Personal Characteristics:

• Strategic and results-oriented leader.
• Strong customer focus and relationship management skills.
• Excellent communicator capable of engaging technical staff, corporate leadership, and federal customers.
• High degree of integrity and professionalism.
• Strong mentoring and team development skills.
• Commitment to safety, quality, and continuous improvement.
• Ability to thrive in a fast-paced and evolving environment.

If you are passionate about environmental stewardship and want to lead talented teams supporting the EPA's critical environmental mission, we encourage you to apply today. Join Serco and help deliver innovative scientific solutions that protect human health and the environment while advancing your career with a recognized leader in government services.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .