Medical Receptionist / Medical Office Clerk

Medical Receptionist / Medical Office Clerk

*Must be Bilingual*

Location: Yakima, WA
Job Type: Full-Time
Schedule: Monday-Friday
Pay: $21-$24/hr

About the Position

We are seeking a dependable, organized, and professional Medical Receptionist / Medical Office Clerk to join a busy medical office in Yakima, WA.

This is a non-clinical clerical/front-office position focused on patient reception, scheduling, scanning, document management, package handling, and general office support.

The ideal candidate is comfortable working in a busy environment with frequent interruptions and changing priorities. This position requires someone who can stay organized, communicate professionally, and keep multiple tasks moving throughout the day.

This is a clerical position and does NOT require Medical Assistant or clinical experience.

What You'll Do
Front Desk & Patient Reception
Greet patients and visitors in a professional and welcoming manner.
Serve as the first point of contact for patients entering the office.
Answer incoming phone calls and direct calls or messages appropriately.
Assist patients with general administrative questions and needs.
Maintain a professional and organized reception area.
Communicate professionally with patients, providers, staff, and outside contacts.
Scheduling & Administrative Support
Schedule and coordinate patient appointments.
Manage a busy appointment calendar and make scheduling adjustments as needed.
Confirm and reschedule appointments.
Coordinate scheduling with patients and office staff.
Handle multiple scheduling requests and administrative tasks throughout the day.
Maintain accurate information in office systems.
Provide general clerical and administrative support.
Scanning & Document Management
Scan documents and paperwork into the appropriate systems.
Organize and maintain electronic and physical records.
Process incoming paperwork and documentation.
Ensure documents are accurately routed and filed.
Handle confidential information appropriately.
Shipping, Receiving & Laboratory Packages
Receive and organize incoming packages and deliveries.
Sort and distribute incoming shipments.
Handle packages and materials that need to be transported to laboratories or other locations.
Prepare outgoing materials and packages for shipment.
Coordinate outgoing shipments and deliveries.
Take materials/packages to the appropriate shipping location or coordinate pickup.
Work with laboratory personnel and delivery services as needed.
Manage daily package activity and ensure items are handled promptly and accurately.
UPS comes to the office every day, so this position will regularly interact with delivery personnel and handle incoming and outgoing packages.
General Office Support
Assist with day-to-day office organization and administrative needs.
Monitor office supplies and help maintain an organized workplace.
Sort incoming and outgoing mail and deliveries.
Assist other departments with clerical requests.
Perform additional administrative duties as assigned.
What We're Looking For
Previous experience in medical reception, healthcare administration, office administration, customer service, or another clerical environment preferred.
Strong organizational and multitasking skills.
Excellent attention to detail.
Professional and friendly communication style.
Comfortable interacting with patients and the public.
Comfortable answering phones and managing frequent interruptions.
Strong computer and data-entry skills.
Ability to learn scheduling and office systems quickly.
Dependable and punctual with excellent attendance.
Ability to prioritize multiple tasks in a busy environment.
Comfortable handling packages, documents, and daily shipping/receiving responsibilities.
Ability to maintain confidentiality when handling patient information.
Ideal Candidate Backgrounds

We are interested in candidates with experience as:

Medical Receptionist
Medical Office Clerk
Medical Scheduler
Patient Services Representative
Front Desk Receptionist
Healthcare Administrative Assistant
Clinic Receptionist
Office Coordinator
Administrative Assistant
Customer Service Representative
Records Clerk
Document Clerk

Medical Assistant experience is not required, and this is not a clinical Medical Assistant position.

Key Traits for Success

The successful candidate will be someone who:

Is dependable and has excellent attendance.
Is comfortable being in the office every day.
Enjoys staying busy throughout the workday.
Can manage a high volume of scheduling and administrative requests.
Can quickly switch between patients, phones, scanning, packages, and other office tasks.
Has excellent attention to detail.
Communicates professionally with patients and coworkers.
Can work independently while also being a strong team member.
Is organized and able to prioritize competing tasks.
Understands the importance of confidentiality and professionalism in a medical office.
Why This Role?

This is a great opportunity for someone who enjoys a busy, people-facing clerical position and wants to work in a professional medical office environment without performing hands-on clinical or Medical Assistant duties.

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