MOTOR VEHICLE DISPATCHER

Duties

• Provides emergency 911 and dispatching services and determines the nature of the emergency in accordance with established guidelines.
• Maintains a current automated outage status file for fire detection/suppression systems, fire hydrants; or any other system which is an impairment to fire safety and ensures senior fire officials receive current outage reports.
• Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center.
• Prepares and maintains reports and records relating to emergency responses.
• Participates in all areas of the fire protection training program relating to the operations of the dispatch center and perform work in safe manner.

Requirements

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service, see Legal and Regulatory Guide
• Must be able to obtain and maintain a secret clearance
• This position is subject to provisions of the DoD Priority Placement Program
• This is a drug testing designated position. Subject to random testing for drug use.
• Required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays)
• Must be able to obtain and maintain International Fire Service Accreditation Congress Certification; Hazardous Materials Awareness and Telecommunicator Level I/II, within 1 year of appointment.
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• Depending on the type of position (competitive/excepted) you are selected for, you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• Required to perform critical services regardless of weather conditions or base closure and report to the duty station at the regularly scheduled work time.
• Required to respond on off-duty time when requested, stay over until an emergency has been terminated, or until properly relieved by a qualified dispatcher.
• Must participate in recurrent proficiency training, as required. May be required to participate in contingency situations, real world, and exercise, as directed
• May be required to travel temporary duty assignment (TDY) as directed by management.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions

Applicants must have at least one year of specialized experience equivalent to the GS-04 level in federal service which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. Specialized experience is experience which may have been gained receiving requests for transportation support, dispatching appropriate vehicles, and maintaining applicable records; maintaining an accurate status of all emergency response equipment including firefighting, hazardous materials, wild land firefighting, technical rescue and
emergency medical services while ensuring prompt and accurate response.

OR

EDUCATION: Successful completion of four years above high school level education in any field for which high school graduation or the equivalent is the normal prerequisite. NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. NOTE: YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT.

To view qualifying educational requirements and/or combination of education and experience, click on the following link:

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Knowledge of fire communication and emergency vehicle dispatch operations.

Knowledge of basic computer operations to include word processing, retrieval, and input of data.

Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand.

Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations.

Ability to work independently without immediate supervision.

CONDITIONS OF EMPLOYMENT CONTINUED:

• Works in close harmony with supervisors' co-workers and others during day-to-day routines and during emergencies; required to maintain good working relationships with on and off-base agencies, always maintaining a consistently courteous attitude. Remain calm during emergency situations.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click for more information.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected, and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click .

If you have questions regarding this announcement and have hearing or speech difficulties click .

For information on veteran's preference click .

120-DAY COMPETITIVE CERTIFICATE: This vacancy announcement may be used to fill like vacancies for 120-days from the closing date. Applicants may be referred for consideration as/if additional vacancies occur during this period.