EHR Deployment Specialist

This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible.

Kadiak, LLC, a Koniag Government Services company, is seeking a Deployment Specialist to support Kadiak and our government customer. The position is remote.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

The Deployment Specialist serves as an operational deployment and go-live support specialist within a federal Electronic Health Record (EHR) modernization Program Management Office (PMO) Implementation & Deployment (I&D) Task supporting enterprise EHR modernization activities within a complex federal healthcare environment.

This role supports site readiness, go-live coordination, incident command operations, and post-deployment stabilization activities across federal healthcare sites and deployment cohorts. The position requires onsite presence during go-live events to support command center operations, real-time issue tracking, and operational continuity at deployment locations.

The Deployment Specialist works under the direction of senior PMO I&D leadership and collaborates with federal stakeholders, implementation partners, site leadership, clinical teams, technical staff, and supporting deployment personnel to ensure successful go-live execution and operational stabilization across assigned deployment sites.

This is a full-time remote position with approximately 25% travel required to support onsite go-live events, site readiness activities, and deployment operations across federal healthcare facilities and geographic regions.

The ideal candidate brings hands-on EHR deployment experience, strong operational coordination skills, and demonstrated ability to support go-live and incident command activities within federal healthcare or similarly complex enterprise healthcare environments.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

• Support PMO I&D go-live coordination and site readiness activities across assigned federal healthcare deployment sites, cohorts, and geographic locations
• Assist in the planning, coordination, and execution of go-live preparedness activities including site readiness assessments, pre-go-live checklists, readiness reviews, and deployment preparation tasks
• Support incident command and command center operations during go-live events, including real-time issue tracking, escalation coordination, and operational status reporting
• Monitor and document go-live activities, operational issues, incident trends, and stabilization progress to support command center visibility and leadership awareness
• Coordinate with site leadership, clinical staff, technical teams, implementation partners, and PMO personnel to support go-live execution and issue resolution during deployment events
• Track and escalate operational issues, deployment risks, readiness gaps, and go-live incidents to appropriate PMO leadership and stakeholders in a timely manner
• Support post-go-live stabilization activities including issue tracking, operational monitoring, transition-to-sustainment coordination, and stabilization reporting
• Assist in developing and maintaining go-live coordination plans, site readiness trackers, incident logs, deployment status reports, and operational summaries supporting PMO I&D oversight activities
• Participate in go-live coordination meetings, readiness reviews, operational workgroups, and deployment planning sessions supporting implementation preparedness and site readiness activities
• Communicate effectively with clinical, operational, technical, and non-technical stakeholders at deployment sites to support go-live operations and operational continuity
• Support development of go-live status updates, incident summaries, stabilization reports, and deployment coordination briefings for PMO leadership and federal stakeholders
• Utilize Microsoft Office Suite, Microsoft Project, Teams, SharePoint, and related tools to support go-live coordination, incident tracking, readiness documentation, and deployment reporting activities
• Travel onsite to federal healthcare facilities (approximately 25%) to support go-live events, site readiness activities, command center operations, and stabilization efforts
• Operate effectively within a fast-paced, high-visibility federal healthcare consulting environment supporting evolving deployment priorities and concurrent go-live activities

Required Skills and Competencies:

• Demonstrated experience supporting EHR implementation, go-live coordination, deployment readiness, or operational stabilization activities within healthcare or federal healthcare environments
• Working knowledge of go-live coordination practices, site readiness methodologies, incident command operations, command center processes, and deployment stabilization activities
• Experience tracking and escalating operational issues, deployment risks, readiness gaps, and incident items within complex implementation environments
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities within dynamic deployment environments
• Effective written and verbal communication skills with the ability to convey operational status, deployment concerns, and go-live updates to diverse stakeholder groups
• Ability to work collaboratively with clinical, operational, technical, and executive stakeholders across geographically dispersed deployment environments
• Strong attention to detail and ability to maintain accurate documentation, issue logs, readiness trackers, and deployment records under time-sensitive conditions
• Ability to remain composed and effective in high-pressure, fast-paced go-live and incident command environments
• Proficiency with Microsoft Office Suite, Microsoft Project, Teams, SharePoint, and related project coordination tools

Desired Skills and Competencies:

• Experience supporting Oracle Health Millennium/Cerner, Epic, or other major EHR platforms within healthcare implementation environments preferred
• Familiarity with federal healthcare programs, government healthcare modernization initiatives, or similarly regulated federal healthcare environments preferred
• Working knowledge of healthcare incident management, command center coordination, operational stabilization practices, and deployment lifecycle activities
• Experience supporting multi-site go-live events, onsite deployment activities, or large-scale EHR implementation efforts preferred
• Familiarity with healthcare informatics, clinical workflows, or health information management practices preferred
• Experience supporting operational process improvement initiatives within healthcare modernization or EHR deployment environments

Required Qualifications:

• Bachelor's degree in Healthcare Administration, Information Systems, Business Administration, Public Health, Management, Health Informatics, or related field required. Equivalent relevant experience may be considered in lieu of degree requirements where appropriate
• Minimum 2-3 years of project management experience supporting healthcare IT, EHR deployment, go-live coordination, or related implementation activities
• Minimum 5 years of experience working within or supporting Federal Government programs or similarly regulated environments
• 3-5 years of experience supporting Electronic Health Record implementation, deployment, or go-live activities in a project management or operational coordination capacity
• Experience supporting federal healthcare programs, government contracting environments, or similarly regulated healthcare organizations preferred
• U.S. citizenship required with the ability to obtain and maintain a U.S. Government Public Trust clearance
• Ability to travel approximately 25% to support onsite go-live events and deployment activities at federal healthcare facilities

Preferred Qualifications:

• Hospital, clinic, or ambulatory healthcare operations experience preferred
• Health informatics experience or familiarity with clinical workflow integration preferred
• Experience presenting go-live status updates, deployment coordination summaries, or operational briefings to stakeholder groups or leadership preferred
• PMP, ITIL, or related project management certifications preferred
• Master's degree in Health Informatics, Healthcare Administration, Information Technology, or related field preferred

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352