Mobile Apps Software Product Management Lead

Product Vision, Portfolio Strategy, and Roadmap

• Define and execute product vision, goals, outcome-based roadmaps, and lifecycle strategies for the My Military OneSource, Chill Drills, and Mil Provider applications.
• Align mobile product priorities with mission objectives, user needs, contract requirements, platform policies, technical feasibility, accessibility, privacy, cybersecurity, and available resources.
• Use adoption, engagement, task completion, reliability, crash, performance, accessibility, app-store, and user-feedback data to prioritize investments and continuous improvement.
• Manage product maturity across new features, modernization, sustainment, technical debt, platform upgrades, defect remediation, and retirement decisions.

Stakeholder and User Leadership

• Collaborate with government product owners, mission leaders, communications teams, Service Members, military families, providers, business analysts, UX researchers, designers, architects, engineers, testers, cybersecurity personnel, and operations teams.
• Translate mission and policy needs into product requirements, epics, features, user stories, acceptance criteria, release objectives, and measurable success indicators.
• Facilitate discovery, user research, prototype reviews, roadmap reviews, demonstrations, governance discussions, and executive decision briefings.
• Champion human-centered and inclusive design for users operating across varied devices, connectivity conditions, abilities, and levels of technical proficiency.

Mobile Product and Platform Leadership

• Lead cross-platform and native mobile delivery for iOS and Android, including application architecture, device capabilities, responsive/adaptive interfaces, offline behavior, notifications, deep linking, authentication, analytics, and backend integrations.
• Guide technology decisions involving native iOS development with Swift and SwiftUI; native Android development with Kotlin and Jetpack Compose; and cross-platform development with React Native, Flutter/Dart, Kotlin Multiplatform, Ionic, or Capacitor when appropriate.
• Ensure product decisions account for Apple App Store and Google Play submission, signing, provisioning, review, release-track, privacy-disclosure, compatibility, and update requirements.
• Coordinate mobile API, identity, content, data, search, messaging, and cloud-service integrations while promoting modular, maintainable, testable, and API-enabled designs.

Agile Product Delivery and Release Management

• Own and prioritize product backlogs and ensure work is ready for discovery, design, refinement, development, testing, security review, release, acceptance, and operations.
• Lead release planning, sprint and increment objectives, dependency management, risk resolution, beta and pilot activities, phased rollout, rollback planning, and stakeholder communications.
• Coordinate mobile CI/CD pipelines, automated builds, code signing, testing, security scanning, artifact management, environment promotion, and app-store deployment.
• Validate delivered capabilities against acceptance criteria and mission outcomes and coordinate user acceptance with government stakeholders.

Mobile Engineering, Quality, and Innovation

• Guide teams working with Swift, Objective-C, Kotlin, Java, Dart, JavaScript/TypeScript, React Native, Flutter, REST/JSON APIs, GraphQL, SQL, and cloud-native backend services.
• Promote mobile architecture and design patterns such as MVVM, unidirectional data flow, modularization, dependency injection, state management, secure local storage, caching, and resilient networking.
• Ensure comprehensive unit, integration, UI, contract, accessibility, security, compatibility, and performance testing using emulators, simulators, physical devices, and automated test tooling.
• Evaluate responsible uses of on-device AI/ML, generative AI, personalization, natural-language interfaces, automation, and analytics while maintaining human oversight, privacy, security, transparency, and mission value.
• Evaluate low-code/no-code mobile options when appropriate without compromising platform capability, maintainability, cybersecurity, accessibility, or long-term ownership.

Cybersecurity, Privacy, Accessibility, Quality, and Operations

• Integrate secure mobile development, privacy, records management, Section 508 accessibility, reliability, performance, observability, and operational readiness into product decisions and acceptance criteria.
• Coordinate product priorities supporting RMF, NIST SP 800-53 controls, Zero Trust principles, Authority to Operate activities, vulnerability remediation, software supply-chain risk, and secure API and identity practices.
• Use OWASP Mobile Application Security Verification Standard and Mobile Application Security Testing Guide concepts to establish mobile security and privacy expectations and verification activities.
• Apply ITIL practices to incident, problem, change, release, service request, knowledge, and continual improvement activities affecting mobile products.
• Ensure release notes, support documentation, training, knowledge transfer, analytics, monitoring, crash reporting, and operational playbooks are complete for product changes.

Clearance Requirement

• Must hold an active Secret clearance supported by a Tier 3 background investigation.

Education (Required)

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Business, Product Management, Human-Computer Interaction, or a related discipline. Equivalent relevant experience may be considered when permitted by contract requirements.

Experience (Required)

• Minimum 8 years of experience in software product management, product ownership, digital product delivery, or technology leadership.
• Experience leading product vision, roadmaps, feature strategies, backlogs, releases, and user-focused requirements for native or cross-platform mobile applications.
• Demonstrated experience managing mobile products across discovery, design, development, testing, app-store release, analytics, sustainment, and modernization.
• Experience leading Agile cross-functional teams in complex federal, DoD, public-sector, healthcare, human services, or similarly regulated environments.
• Experience collaborating with government stakeholders and translating mission and policy needs into actionable mobile software outcomes.

Technical Knowledge (Required)

• Strong understanding of iOS and Android product ecosystems, mobile application lifecycles, device constraints, platform design conventions, app-store delivery, and mobile release management.
• Working knowledge of native mobile technologies including Swift, SwiftUI, Xcode, Objective-C, Kotlin, Jetpack Compose, Android Studio, Java, Gradle, and platform SDKs.
• Working knowledge of cross-platform technologies such as React Native with JavaScript/TypeScript, Flutter with Dart, Kotlin Multiplatform, Ionic, or Capacitor.
• Understanding of mobile architecture, API integration, OAuth 2.0/OpenID Connect, secure local storage, offline synchronization, push notifications, deep links, analytics, crash reporting, and performance optimization.
• Experience overseeing Git-based source control, pull requests, automated testing, mobile CI/CD, code signing, dependency management, software composition analysis, and staged releases.
• Understanding of mobile usability and accessibility, including platform accessibility APIs, assistive technology testing, responsive/adaptive layouts, and Section 508 considerations.
• Understanding of secure mobile design and testing, including data protection, cryptography and key management, authentication, network security, platform interaction, privacy, code quality, resilience, and software supply-chain risks.
• Strong understanding of Agile delivery, backlog management, sprint planning, release management, and end-to-end software development lifecycles.
• Working knowledge of ITIL practices supporting digital product operations.

Technical Knowledge (Preferred)

• Experience with open-source mobile frameworks and tooling such as React Native, Flutter, Kotlin Multiplatform, Ionic, Capacitor, Fastlane, Appium, Detox, Maestro, or similar solutions.
• Familiarity with cloud-native mobile backends in AWS GovCloud or Microsoft Azure Government, including APIs, serverless functions, containers, managed databases, identity, messaging, content delivery, observability, and infrastructure as code.
• Experience supporting regulated IL4/IL5 environments and integrating mobile products with federal identity, security, monitoring, and enterprise services.
• Experience using Jira, Confluence, Azure DevOps, GitHub, GitLab, or similar product and engineering collaboration tools.
• Experience with human-centered design, mobile usability research, prototypes, design systems, accessibility testing, product analytics, feature flags, experimentation, and phased rollout.
• Experience with on-device ML, privacy-preserving analytics, generative AI integrations, mobile threat modeling, penetration testing, and secure coding reviews.
• Experience supporting high-availability, public-sector, multilingual, offline-capable, or high-traffic consumer mobile products.

Certifications

• Required: ITIL 4 Foundation.
• Required: Certified Scrum Product Owner (CSPO) or comparable product owner certification.
• Required: CompTIA Security+ or approved equivalent.
• Preferred: PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), SAFe Product Owner/Product Manager, or additional product management certifications.
• Preferred: AWS, Azure, mobile development, accessibility, cybersecurity, secure software, Agile, or DevSecOps certifications.

Skills and Competencies

• Strong communication, facilitation, negotiation, and stakeholder management skills.
• Ability to translate mission needs and mobile user journeys into clear business, user, technical, security, and accessibility requirements.
• Excellent prioritization, decision-making, analytical, risk-management, and problem-solving abilities.
• Strong leadership skills for guiding distributed cross-functional teams without relying solely on direct authority.
• Ability to communicate effectively with senior government leaders, mobile engineers, designers, cybersecurity specialists, operations personnel, and end users.
• High attention to detail, customer advocacy, technical curiosity, sound judgment, and commitment to accessible, secure, reliable, user-centered mobile services.

This position is fully remote.