Business Analyst

Job Title: Business Analyst

Location: Remote

Duration: 6 Months

About the Role: We're looking for a Business Analyst who thrives in ambiguity and takes full ownership of outcomes. You won't just document requirements - you'll drive clarity, shape decisions, and keep the business moving.

What You'll Do:

Working closely with business partners, this role independently elicits high-level requirements, captures business needs, understands the customer journey, and defines user requirements - driving clarity without waiting for direction. You will engage with stakeholders to influence project decisions, assess risks, and proactively prioritize competing business demands. This includes providing consultative support on business-led technology initiatives, taking ownership of architectural consistency and usability recommendations, identifying and acting on opportunities for business-led delivery, and coaching employees to make use of technology and information. You will own end-to-end facilitation of requests for new technologies and architecture reviews, while proactively monitoring industry, functional, and technology trends - bringing forward actionable recommendations without being asked.

Key responsibilities include:

• Independently scope and drive ambiguous problems from discovery through resolution, with minimal supervision
• Anticipate stakeholder needs and surface issues, risks, or opportunities before they become blockers
• Build and maintain relationships across teams to stay ahead of business needs and create alignment proactively
• Analyze and document complex end-to-end business processes, translating them into clear flow diagrams with swimlanes that stakeholders at all levels can act on
• Iterate rapidly on artifacts based on stakeholder feedback, treating documentation as a living deliverable rather than a one-time output
• Verify that all artifacts - process flows, user stories, requirements docs - accurately reflect current business needs, and proactively update them as processes evolve
• Partner with business and technical stakeholders to validate that documented requirements match real-world workflows, closing gaps before they reach development
• Leverage tools where appropriate to accelerate analysis, documentation, and process mapping - applying sound judgment to validate outputs, ensure accuracy, and maintain accountability for all deliverables

What We're Looking For

• 5+ years of experience as a Business Analyst or in a similar role, ideally in a technology-driven environment
• Proven ability to work independently, manage competing priorities, and drive initiatives with minimal direction
• Strong experience eliciting, documenting, and validating business and technical requirements
• Proficiency with process mapping tools such as Lucidchart, Visio, Miro, or equivalent
• Excellent communication and stakeholder management skills - comfortable influencing at all levels
• Experience translating complex processes into clear, actionable documentation including flow diagrams, swimlane charts, and user stories
• A track record of treating documentation as a living asset - keeping artifacts accurate and up to date throughout the project lifecycle
• Comfort operating in fast-paced, ambiguous environments where requirements evolve

Nice to Have

• Experience in the gaming, entertainment, or technology industry
• Familiarity with agile delivery methodologies
• Exposure to enterprise architecture frameworks or technology governance processes