Job Requirements
March Air Reserve Base, CA
Secret Polygraph Unspecified
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
Responsibilities:
Qualifications
Required:
Clearance:
- Diagnose and resolve customer reported system incidents, problems, and events.
- Administer accounts, network rights, and access to systems and equipment.
- Troubleshoot system hardware and software.
- Identify possible causes of degradation of system performance or availability and initiating actions needed to mitigate this degradation.
- Knowledge of systems administration concepts.
- Knowledge of the operations and processes for incident, problem, and event management.
- Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers, credit card skimmers, facsimile machines, global positioning systems [GPSs]).
- Knowledge of successful capabilities to identify the solutions to less common and more complex system problems.
- Develop a trend analysis and impact report.
- Leverage knowledge of cloud computing service models Software as Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS), as needed.
- Support iOS and Android Operating Systems and VMware WorkspaceOne Mobile Device Manager
- Troubleshoot VMware WorkspaceOne enrollment issues.
- Troubleshoot VMware WorkspaceOne Application Assignment issues.
Qualifications
Required:
- Three or more years of experience managing network modernization work or system projects of similar scope and complexity.
- Experience as a desktop support technician or equivalent.
- Capabilities needed to deliver in-person and remote IT aid.
- Fantastic installation, diagnostic, upgrade, and restoration abilities.
- Knowledge of iOS and Android Operating Systems
- Knowledge of VMware WorkspaceOne Mobile Device Manager
- Troubleshoot VMware WorkspaceOne enrollment issues and VMware WorkspaceOne Application Assignment issues.
- Excellent vertical and lateral thinking.
- Superb time management skills.
- Clear written and verbal communication.
- Knowledge of cloud computing service models Software as Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS), as needed.
- Forbearing, flexible, and supportive
- ACTIVE IAT II Security Plus + Certification
- Provide onsite support at March AFB.
Clearance:
- Active DoD Secret clearance
group id: 91085617
