IT System Administrator and Desktop Support

Job Description
If you are ready for a new and exciting career, come join our team! BAE Systems is seeking a motivated and experienced IT Systems Administrator to provide IT System Administration and Litigation Technology support to to the United States Attorneys Office District of Wisconsin.

The IT System Administrator shall perform the following tasks in support of the District of Wisconsin:

• Assist the IT staff and USAO users with correcting hardware, software, connectivity and applications issues or application-based problems using established EOUSA or industry standard resolution procedures.
• Support user's moves, additions, changes, and deletions requested from the USAO user base.
• Accurately answer technical support questions posed by users either over-the-phone, desk-side or by email. As a single point of contact for problems, contractor personnel must have a basic understanding of the US Attorney Procedures (USAP), policies, software, hardware, communications, security, and network systems employed in the USAO, NOC, JDC, and EOUSA network computing environments.
• Independently, or in concert with the USAO System Manager, diagnose and resolve information technology problems that affect USAO users or operations and provide for the prompt, orderly hand-off of calls to the designated support staff or hardware vendor to initiate the appropriate service response.
• Perform configuration and installation or secure shipment of servers, mobile devices, laptops. Workstations, network switches, hubs, fiber transceivers, printers, system hard drives, etc., when required per standard procedures.
• Perform end-user support, network administration, system administration, user training, user account management, Systems Manager training, technical bulletin installation, and daily tape system backup/recovery, as required.
• Work closely with the district Systems Manager on all aspects of the IT function in the district
• Provide basic litigation support in the areas of Power Point presentation, document management and computer set-up in the courtroom.

SECURITY CLEARANCE: Due to the nature of this customer, the position will require either already possessing a government security clearance or the ability to obtain one.

Required Education, Experience, & Skills

Minimum Candidate Requirements

• Associate's Degree in Computer Science or related IT field OR
• Microsoft Fundamentals or CompTIA certifications; OR
• 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
• 2 years of experience in Windows Active Directory, network, IT operations, and IT hardware support.

Skill Sets Anticipated

• Experience in managing and supporting Microsoft Windows and Office products (i.e., Word, Excel, Access, SharePoint, Outlook, and PowerPoint).
• Knowledge of litigation support software (i.e., Concordance, Sanctions) is a plus.
• Experience with various Apple hardware (i.e., iPhone, iPad) and other mobile devices.
• Strong background in customer service.
• Experience with office automation hardware, software, and printer support.

Security Requirements

• Must be able to attain up to Secret Clearance (see additional details below)

Preferred Education, Experience, & Skills
A current / active Secret or Top Secret clearance is desired. The candidate can start work with an interim clearance but must be able to obtain a secret clearance.

Pay Information
Full-Time Salary Range: $59023 - $100339

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.