Job Requirements
Remote
Public Trust Polygraph not specified
Senior Level Career (10+ yrs experience)
$160,000 - $170,000
Job Description
Description
Remote
Our client is a technology integrator serving engineering, intelligence, and enterprise IT missions. The organization designs, develops, and sustains solutions that support national programs across mission and enterprise lifecycles with a commitment to ethical performance and integrity. Its diversified contract base enables end-to-end capabilities from supply chain and hardware integration to global network integration.
Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Responsibilities
Perform implementation, administration, configuration, and development across the ServiceNow ITSM application suite with emphasis on Discovery and Integrations.
Design the Service Management System architecture and support operations, including engineering oversight and development lifecycle management.
Determine integration methods, directionality, and data attributes to meet platform and business requirements.
Participate in data normalization activities prior to import into ServiceNow.
Execute platform, process, and integration testing to validate solutions.
Develop and maintain Discovery schedules and pattern utilization and align with other integrations.
Fulfill the role of Enterprise Integration Manager for cross-platform data flows.
Design, develop, configure, and customize ServiceNow applications and services to deliver new functionality.
Manage and perform development activities supporting the full SDLC.
Apply SDLC and DevOps principles to improve delivery and quality.
Respond to and resolve escalated service requests and incidents related to the SMS.
Assist the platform administrator with incident resolution and root cause analysis.
Participate in an on-call rotation to support non-business hours, including nights, weekends, and holidays.
Experience Requirements
12+ years of relevant IT experience, including at least 6 years administering a major Service Management System, preferably ServiceNow.
Proficiency with ServiceNow Discovery and Integrations.
Hands-on experience implementing, configuring, and developing within the ServiceNow ITSM suite.
Experience determining integration approaches, directionality, and data attribute mapping.
Experience with data normalization and import strategies for ServiceNow.
Experience conducting platform, process, and integration testing.
Experience developing and maintaining Discovery schedules and pattern usage.
Experience applying SDLC and DevOps practices in a production environment.
Experience responding to and resolving escalated service requests and incidents.
Experience with SNMP technologies that support Discovery Patterns (preferred).
Experience with SOAP and REST API integrations (preferred).
Education Requirements
Bachelor’s degree in Management Information Systems, Computer Science, or related field, or an equivalent combination of education and experience.
ServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery).
ServiceNow Certified System Administrator (CSA).
Remote
Our client is a technology integrator serving engineering, intelligence, and enterprise IT missions. The organization designs, develops, and sustains solutions that support national programs across mission and enterprise lifecycles with a commitment to ethical performance and integrity. Its diversified contract base enables end-to-end capabilities from supply chain and hardware integration to global network integration.
Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Responsibilities
Perform implementation, administration, configuration, and development across the ServiceNow ITSM application suite with emphasis on Discovery and Integrations.
Design the Service Management System architecture and support operations, including engineering oversight and development lifecycle management.
Determine integration methods, directionality, and data attributes to meet platform and business requirements.
Participate in data normalization activities prior to import into ServiceNow.
Execute platform, process, and integration testing to validate solutions.
Develop and maintain Discovery schedules and pattern utilization and align with other integrations.
Fulfill the role of Enterprise Integration Manager for cross-platform data flows.
Design, develop, configure, and customize ServiceNow applications and services to deliver new functionality.
Manage and perform development activities supporting the full SDLC.
Apply SDLC and DevOps principles to improve delivery and quality.
Respond to and resolve escalated service requests and incidents related to the SMS.
Assist the platform administrator with incident resolution and root cause analysis.
Participate in an on-call rotation to support non-business hours, including nights, weekends, and holidays.
Experience Requirements
12+ years of relevant IT experience, including at least 6 years administering a major Service Management System, preferably ServiceNow.
Proficiency with ServiceNow Discovery and Integrations.
Hands-on experience implementing, configuring, and developing within the ServiceNow ITSM suite.
Experience determining integration approaches, directionality, and data attribute mapping.
Experience with data normalization and import strategies for ServiceNow.
Experience conducting platform, process, and integration testing.
Experience developing and maintaining Discovery schedules and pattern usage.
Experience applying SDLC and DevOps practices in a production environment.
Experience responding to and resolving escalated service requests and incidents.
Experience with SNMP technologies that support Discovery Patterns (preferred).
Experience with SOAP and REST API integrations (preferred).
Education Requirements
Bachelor’s degree in Management Information Systems, Computer Science, or related field, or an equivalent combination of education and experience.
ServiceNow Certified Implementation Specialist – Discovery (CIS-Discovery).
ServiceNow Certified System Administrator (CSA).
group id: 10106647
