Job Requirements
Saint Louis, MO
Top Secret Polygraph not specified
Senior Level Career (10+ yrs experience)
Salary not specified
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Job Description
ClearanceJobs is aiding their partner in search of a Deputy Program Director, Technical Support
The selected candidate will be responsible for ensuring the effectiveness of the NGA contract in the areas of performance, productivity, safety, and efficiency to the standards of the contract and to the satisfaction of the customer. Market and monitor human service delivery, as well as provide all reports to funding agencies and corporate divisions. Sustain and improve organization business operations and direct teams maintaining work control, finance, invoice, budgeting, and cost reporting systems. Directly supervise customer service functions, business operations, Quality Control, Document Management, purchasing and contracting functions.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Responsible for all aspects of assigned programs, including planning, budgeting, staffing, and performance.
• Develop programs that meet the needs of the organization’s target population and that are in alignment with the organization’s stated mission or contract.
• Represents the organization in meetings with donors, advocates, the media, members of the community, or contract.
• Establishes program goals, defines key performance matrix, and tracks program performance by ensuring all services provided are following applicable standards and regulations.
• Contributes to strategic planning, direction and goal setting for the department or function in collaboration with senior management.
Additional Responsibilities
• Drive quality into all operational deliverables.
• Perform operational analysis of each job to include efficiency, effectiveness, timely completion, financial performance and overall customer satisfaction.
• Coordinates work priorities and monitors methods and procedures of program.
• Maintain complete contract awareness to be able to seamlessly perform Program Manager duties as required.
• Perform other job-related duties as assigned.
Qualifications: Education, Experience, and Certification(s)
• Required: Bachelor’s degree with an engineering discipline.
• Required: 10+ years of relevant work experience.
• Certain classes or certification requirements will be determined by the contract.
• Preferred: Master’s degree with an engineering discipline.
• Preferred: Professional Engineer certification strongly.
Knowledge, Skills, and Abilities
• Advanced proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• Strong organizational skills, detail oriented, and self-directed individual who is a team player.
• Must have excellent oral/verbal communication skills.
• Strong problem-solving and analytical skills.
• Ability to manage multiple activities and prioritize multiple competing tasks.
• Ability to set priorities for self, team, and peers, and adjust when priorities change.
• Excellent organizational and leadership skills.
• Thorough understanding of project/program management techniques and methods.
• Excellent knowledge of performance evaluation techniques and key matrix.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee will be required to climb or balance and stoop, kneel, crouch, or crawl. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The noise level in the work environment is usually quiet.
The selected candidate will be responsible for ensuring the effectiveness of the NGA contract in the areas of performance, productivity, safety, and efficiency to the standards of the contract and to the satisfaction of the customer. Market and monitor human service delivery, as well as provide all reports to funding agencies and corporate divisions. Sustain and improve organization business operations and direct teams maintaining work control, finance, invoice, budgeting, and cost reporting systems. Directly supervise customer service functions, business operations, Quality Control, Document Management, purchasing and contracting functions.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Responsible for all aspects of assigned programs, including planning, budgeting, staffing, and performance.
• Develop programs that meet the needs of the organization’s target population and that are in alignment with the organization’s stated mission or contract.
• Represents the organization in meetings with donors, advocates, the media, members of the community, or contract.
• Establishes program goals, defines key performance matrix, and tracks program performance by ensuring all services provided are following applicable standards and regulations.
• Contributes to strategic planning, direction and goal setting for the department or function in collaboration with senior management.
Additional Responsibilities
• Drive quality into all operational deliverables.
• Perform operational analysis of each job to include efficiency, effectiveness, timely completion, financial performance and overall customer satisfaction.
• Coordinates work priorities and monitors methods and procedures of program.
• Maintain complete contract awareness to be able to seamlessly perform Program Manager duties as required.
• Perform other job-related duties as assigned.
Qualifications: Education, Experience, and Certification(s)
• Required: Bachelor’s degree with an engineering discipline.
• Required: 10+ years of relevant work experience.
• Certain classes or certification requirements will be determined by the contract.
• Preferred: Master’s degree with an engineering discipline.
• Preferred: Professional Engineer certification strongly.
Knowledge, Skills, and Abilities
• Advanced proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software.
• Strong organizational skills, detail oriented, and self-directed individual who is a team player.
• Must have excellent oral/verbal communication skills.
• Strong problem-solving and analytical skills.
• Ability to manage multiple activities and prioritize multiple competing tasks.
• Ability to set priorities for self, team, and peers, and adjust when priorities change.
• Excellent organizational and leadership skills.
• Thorough understanding of project/program management techniques and methods.
• Excellent knowledge of performance evaluation techniques and key matrix.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee will be required to climb or balance and stoop, kneel, crouch, or crawl. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to outside-weather conditions. The noise level in the work environment is usually quiet.
group id: ClearanceJobsSC
