Service Desk Lead - Secret Clearance

Service Desk Lead - Remote (United States)

A newly awarded federal program supporting critical defense cyber and IT operations is standing up its team, and we are hiring 1 opening on it now. Getting in at the start of a contract is the difference between inheriting someone else's work and shaping how the job actually gets done.

What you will do

• Deliver day-to-day service desk lead support for a mission-critical federal environment, working fully remote from anywhere in the United States.
• Work alongside a cleared team on modernization work with real visibility and real ownership.
• Keep systems available, secure and audit-ready in a high-accountability setting.

What you need

• An active Secret clearance.
• Security+ preferred (DoD 8570/8140 IAT Level II). Most DoD service desk seats end up needing it, so tell us where you stand. Not holding it today does not stop you applying.
• Familiarity with HDI or ITIL is desirable - not required.
• Relevant hands-on experience in the discipline.
• Able to work US business hours from a home office anywhere in the United States.

Compensation: $94,100 - $142,788 per year, depending on experience and clearance level.

Why people take this role

• New contract - you help set the standard rather than inherit one.
• The employer is rated by its own employees, year after year, among the Top 50 Best Places to Work.
• Genuine growth: cleared work compounds, and this program has room to move up.
• Stability of a long-term federal program with a defined mission.

Dunhill Government Solutions has placed cleared professionals across the federal government for more than 25 years. AI-Powered. Human-Delivered.™

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