Human Resources Specialist (Information Systems)

Duties

This position will be assigned to the Human Resources Information Systems Branch within the Air Force Services Center (AFSVC). The primary purpose of this position is ensuring continuous and efficient operations of automated human resources (HR) personnel systems. The incumbent of this position assumes a key role in implementing initiatives that work towards improving HR automated systems and applications. Manages the functional operations of HR automated systems and applications. Advises on the carrying out of system enhancements for automated systems and applications. Interprets system requirements needed for proposed system changes. Gauges system supportability and considers the impact on HR processes, then makes recommendations. Identifies procedures impacted by system changes, and provides recommendations which correspond with system changes and continue to meet applicable laws and policies. Functions as a project manager in the transition from a legacy automated system to a new/upgraded automated system. Prepares a business case on proposed automated system(s). Develops business case studies that outline costs and benefits. Functions as a business partner with other agencies. Considers the impact across divisions and ensures stakeholders are aware of and prepared for the system transition. Establishes an implementation/transition plan with timelines and milestones. Meets timeline accomplishment through various phases from development through production and deployment. Incorporates a plan to pilot the system during the transition phase. Identifies pilot team(s), which may include individuals from various offices or an entire office. Initiates and maintains strategic communications during all phases of implementation. Generates a plan to train personnel on the automated system, if needed. Ensures milestones are met or extensions are granted. Maintains personnel automated systems. Resolves system Remedy tickets. Provides information on system updates/enhancements. Distributes notifications when scheduled system updates occur. Notifies servicing offices of changes in procedures due to system errors. Determines user permission profiles. Develops processes for system access. Creates and maintains user accounts. Assists users with obtaining appropriate account-level access. Deletes/retires user accounts. Performs random and/or scheduled quality control checks. Conducts training for HR personnel on all automated HR systems and applications. Generates random and/or scheduled reports. Reviews data from reports for compliance with HR policies and procedures. Works with individuals in correcting errors. Provides feedback on areas that may require additional training based on a consistent pattern of findings. Performs additional duties as assigned.

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Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position may require the incumbent to travel via military and civilian aircraft.
• This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/03/2026

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have experience in applying HR laws and policies. Knowledge and ability to perform functions as a project leader. Must have working knowledge of operating various HR software and systems such as a personnel database (DCPDS or equivalent), recruitment applications (USA Staffing or equivalent), and electronic personnel file systems. Must have an understanding of automated systems proficiently enough to troubleshoot and resolve complex errors.

OR

Qualifying Education:
Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B or J.D., if related. The field of education could be in Human Resources, Business Administration, or Business Management.

Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Ability to apply applicable rules, AFIs, AFMANs, and other guidance to ensure accuracy and legality.

**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.