CMS Administrator

DecisionPoint seeks CMS Administrators to manage enterprise Content Management System configuration, governance, workflows, and administrative operations in support of a large federal and DoD-aligned mission environment. These positions are responsible for managing user roles and permissions, configuring content types and metadata structures, maintaining workflows, performing content migrations, and troubleshooting administrative-level CMS issues. 

The CMS Administrator ensures CMS integrity, consistency, and compliance by managing platform settings, content structures, and operational processes that support day-to-day mission activities and content lifecycle management. 

These positions are fully remote. 

Duties & Responsibilities

The CMS Administrator will: 

• Manage user accounts, access roles, and permission models in alignment with governance requirements. 

• Configure CMS settings, workflows, content types, metadata models, and taxonomy structures. 

• Support content migrations, bulk updates, and structured content operations across the platform. 

• Troubleshoot admin-level CMS issues including publishing errors, workflow breaks, permissions conflicts, and configuration gaps. 

• Maintain CMS governance rules, configuration standards, and administrative documentation. 

• Collaborate with developers and architects to validate new features, integrations, and platform enhancements. 

• Monitor system behavior, identify issues, and assist with root cause analysis and corrective actions. 

• Support CMS release readiness by validating admin functions, workflow stability, and configuration accuracy. 

• Create, update, and maintain operational guidelines, SOPs, and training materials for content administrators and editors. 

• Assist with metadata optimization, content structure improvements, and search-related configuration updates. 

• Participate in sprint ceremonies, discussions with PMO staff, and coordination meetings with stakeholders. 

Qualifications

Clearance Requirement 

Must hold an active Top Secret clearance, supported by a Tier 5 background investigation. 

Education (Required) 

Bachelor’s degree in Information Science, Digital Media, Web Management, Computer Science, or a related field. 

Experience (Required) 

• Minimum 5 years of experience administering enterprise CMS platforms or digital content systems. 

• Experience configuring CMS content types, taxonomy structures, metadata models, and workflow settings. 

• Experience managing user accounts, permissions, and role-based access controls. 

• Experience troubleshooting CMS administrative issues, workflow failures, or configuration inconsistencies. 

Technical Knowledge (Required) 

• Strong understanding of CMS administration, configuration settings, and backend content structures. 

• Knowledge of metadata modeling, taxonomy design, and content lifecycle management. 

• Familiarity with CMS governance, workflow automation, and content publishing processes. 

• Understanding of ITIL processes including incident, change, and problem management. 

Technical Knowledge (Preferred) 

• Experience with content migration tools, bulk update scripts, or structured content operations. 

• Familiarity with search indexing, metadata optimization, and CMS-integrated search tools. 

• Experience supporting cloud-hosted CMS environments or containerized deployments. 

Certifications 

Required: 

• ITIL Foundations 

Preferred: 

• Certified ScrumMaster (CSM) or equivalent 

• PMI Agile Certified Practitioner (PMI ACP) 

• CMS platform-specific administrator certifications (if applicable) 

Skills 

• Strong attention to detail and ability to maintain accurate, consistent CMS configuration. 

• Excellent communication and collaboration skills for supporting content editors, developers, and mission stakeholders. 

• Strong troubleshooting and analytical skills for diagnosing CMS issues and configuration conflicts. 

• Ability to manage multiple administrative tasks and prioritize in a fast-paced mission environment. 

• Commitment to governance, reliability, and high-quality content operations.