Administrative Support (Office of the Registrar) - 1.1.6

Overview

Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose.

We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges.

Position Summary

Credence has an immediate need for an experienced Administrative Support (Office of the Registrar) who will be primarily responsible for supporting the Air Force Institute of Technology Graduate School of Engineering and Management (AFIT/ENE) directorate at Wright Patterson AFB, OH.

AFIT's Graduate School of Engineering and Management focuses on high-quality graduate education and research. EN works on the leading edges of the technological disciplines that keep the Air Force dominance in defending the nation. The Graduate School provides graduate degrees and certificates in engineering, applied science, mathematics, and management. The appeal for the school's distinct educational opportunities is widespread and attracts high-quality students from the other United States (US) armed services, Government agencies both inside and outside the Department of Defense (DoD), coalition countries, and US citizens (civilians) from across the country.

Responsibilities include, but are not limited to the duties listed below:

• Manage and organize resources and personnel needed to efficiently and effectively meet task objectives and explore new approaches as applicable.
• Conduct research, collect program/project data, and develop presentations and briefings for office requesters covering studies, analyses, metrics, plans, progress reports, metric status reports, and related topics.
• Provide administrative support to Government personnel, including the Dean and Associate Dean.
• Upload transcripts, verify academic records, and ensure accuracy for members in the MilPDS database.
• Support student in-processing, ensure network/system access requests are being processed, and coordinate with students and faculty to address student experience and campus service feedback and requests.
• Provide auxiliary support for daily operations, including enrollment, add/drop requests, end-of-quarter grade and graduation activities, admission inquiries, and higher headquarters requests and initiatives.
• Assist with the new employee in-processing system and arrange official photos and name plates for assigned individuals.
• Track suspense requirements in the government-provided system and ensure faculty consulting is updated in the appropriate database.
• Oversee pre-course and post-course reviews between the Dean and Associate Dean.
• Ensure school operating instructions remain current and up to date; oversee timecard administration and assist staff and faculty with use of the timecard system.
• Provide a wide range of administrative support services to school leadership, staff, and faculty in support of courses and programs managed by the school.
• Assist with ordering office supplies, gathering supply requests, and preparing itemized lists for supplies and equipment to be procured by the Government office.

Requirements

Requirements:

• This is a Tier 1 / Junior Administrative Support role
• Clearance requirements: NACI
• BA/BS and four (4) years of relevant experience or eight (8) years of relevant experience
• Candidates should have strong professionalism, communication skills, attention to detail, and a customer-service mindset, with hiring emphasis placed on interview performance, personality, and overall team fit.

Why This Role Matters

• Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being.
• Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices.
• Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success.

Please join us, as together we build a better world one mission at a time powered by Technology and its People!

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development