Director, Acquisition Program Management (APM)

Position Description & Qualifications

Position Description & Qualifications

The Director, Acquisition Program Management (APM) will lead a portfolio of acquisition, contracting, cost, scheduling, and logistics capabilities within Serco's Agile Impact organization. Reporting to the Vice President, Agile Impact, this role is responsible for the operational, financial, growth, and people leadership of the APM organization, ensuring delivery excellence across a diverse portfolio of federal and defense customers.

As a member of the Agile Impact leadership team, the Director will be responsible for sustaining and strengthening Agile Impact's culture of collaboration, employee development, customer focus, and operational excellence while enabling continued organizational growth.

The Director will lead and develop a team of Managers overseeing acquisition professionals, contracting specialists, cost analysts, schedulers, and logistics personnel located across multiple customer locations. The Director will be accountable for workforce planning, employee engagement, customer delivery, utilization, profitability, and growth while ensuring the APM organization remains aligned with Agile Impact's strategic objectives.

The Director will partner closely with the Director of Mission Support and the Advanced Solutions Group senior leadership to deliver integrated, cross-functional solutions that combine acquisition, engineering, cyber, operations, logistics, and program execution expertise to solve complex customer challenges.

Key Responsibilities

• Lead a portfolio of Managers responsible for acquisition, contracting, cost estimating, scheduling, and logistics services
• Serve as a steward of the Agile Impact culture by fostering collaboration, employee engagement, talent development, accountability, and knowledge sharing across managers and teams
• Establish strategic priorities, operating rhythms, and performance expectations across the APM organization.
• Provide leadership and oversight for workforce planning, staffing, employee development, succession planning, recruiting, and retention activities
• Ensure delivery excellence, customer satisfaction, and effective execution across all assigned customer programs and support activities
• Partner with the Director of Mission Support to develop and deliver integrated customer solutions that leverage the full breadth of Agile Impact capabilities
• Support large capture efforts, proposal development, and growth campaigns by shaping differentiated acquisition and mission support solutions
• Oversee acquisition planning, contracting strategy development, cost analysis, schedule management, logistics planning, and lifecycle support activities
• Support rapid acquisition initiatives utilizing innovative contracting approaches, including SBIRs, OTAs, CSOs, and commercial solution pathways
• Drive adoption of data analytics, automation, digital tools, and process improvements that improve customer outcomes and operational efficiency
• Establish and monitor key performance indicators related to delivery quality, workforce health, utilization, revenue growth, operating profit, and customer satisfaction
• Achieve direct labor, utilization, revenue, operating profit, and growth objectives for the APM portfolio
• Develop and manage annual labor and non-labor budgets while ensuring effective stewardship of indirect investments and resources
• Ensure alignment with Agile Impact governance, management expectations, and Serco enterprise best practices

To be successful in this role, you will have:

• Active Top Secret Security Clearance
• US citizenship required
• Minimum of a Bachelors degree
• 15+ years of experience supporting Federal Government or DoD customers in acquisition, program management, contracting, logistics, cost estimating, scheduling, or related mission support disciplines
• Demonstrated success leading managers and multi-disciplinary professional services organizations within a matrixed environment.
• Experience managing workforce planning, employee development, resource allocation, and delivery execution across geographically dispersed teams
• Proven ability to manage business performance, including utilization, revenue growth, operating profit, and indirect budget execution
• Experience supporting business development, capture, proposal, and growth activities
• Strong customer relationship management and executive communication skills
• Ability to partner across functional organizations to deliver integrated customer solutions
• Ability to travel up to 25%

Preferred Qualifications

• Experience leading an organization that provides surge, on-demand, or specialized professional services across multiple customers and locations
• Experience integrating acquisition, contracting, logistics, cost, and schedule support into a unified service offering
• Experience supporting major DoD acquisition programs, PEOs, SYSCOMs, or defense organizations
• DAWIA, PMP, CPCM, or related professional certification

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .