Job Requirements
Barksdale AFB, LA
Clearance Unspecified Polygraph not specified
Early Career (2+ yrs experience)
$35,000 - $40,000
Job Description
Cadence Coalition is seeking a single Technical Support specialist to provide sole-source, on-site IT support to the Base Training and Education Services (BTES) Education Center at Barksdale AFB. The position supports Air Force voluntary off-duty education programs, DLPT/PME testing operations, and DETN satellite distance-learning delivery under AFGSC.
The selected candidate is the entire IT function for this facility. You will own the full stack — endpoints, servers, network infrastructure, physical security systems, SharePoint, and the Education Center database — and report directly to the BTES Team Leader with COR oversight.
Note on clearance: No collateral clearance is required for this position. Selected candidate must complete a National Agency Check, initiated within the first week of performance, and obtain a Contractor Access Card on day one. Derogatory information surfaced during the NAC that would prevent maintaining suitability will result in removal from the contract. Candidates who already hold or have held a clearance, or who have a current favorable investigation on file, will onboard significantly faster and are strongly encouraged to apply.
Core Responsibilities
Endpoint & Server Administration
Immediate on-site support for testing computers, workstations, servers, printers, fax machines, satellite receivers, switches, routers, and peripherals
Full lifecycle asset accountability from receipt through disposal using BECO-provided products
Execute annual physical/visual inventory of all assigned systems (no-exception performance threshold)
Program, maintain, and execute the computer refresh schedule on a designated rotating cycle
Network & Infrastructure
Provide network architecture recommendations and implementation support
Develop and maintain facility blueprints for current and planned spaces
Physical installation including cable runs in ceilings, baseboards, and walls from a central location
Monitor, operate, and maintain QOLNET within Education Services facilities to established norms and tolerances
Information Security & Physical Security
Establish and follow procedures for safeguarding all critical data IAW DoD, AF, and AFGSC guidance
Install, operate, and maintain the video surveillance system (server, switches, cameras, software); maintain minimum 45-day recording retention; support legal/A/V records requests
Review building security procedures; change entryway cyber lock combinations at least annually
Instruct BTES personnel on X-07/X-09 secure container lock programming; relocate safes as required
Deliver information security education to Education Center personnel
Systems, Data & Applications
Install, maintain, and upgrade the Education Center primary database; execute safe data migrations
Maintain the BTES SharePoint site and its integration with the AFGSC BTES web presence
Maintain, operate, and schedule the DETN satellite training system
Develop tracking systems and facility diagrams with associated databases for fault and implementation tracking
Train Education Center staff on mission software; support on-base university partners
Required Qualifications
Requirement Detail
Experience 2–5 years hardware and software application support
Certifications Current CompTIA A+ AND CompTIA Network+ (both mandatory)
Recency Minimum 1 year related professional/volunteer experience within the last 2 years
Platforms Windows Enterprise 10 & 11; Microsoft 365 Office Enterprise; BECO products
Regulatory Demonstrated knowledge of Air Force computer/network security regulations
Technical Standard installation practices for electronic, network, and video surveillance equipment
Domain Working knowledge of foreign language (DLPT) and PME testing environments
Suitability Ability to pass National Agency Check; obtain Contractor Access Card
References Verifiable professional references required
Preferred Qualifications
Prior support to an Air Force Education Center, BTES, or military testing facility
Existing familiarity with AFGSC operations or prior Barksdale AFB base access
Current or prior DoD suitability determination / favorable background investigation on file
SharePoint site administration
IP-based video surveillance system installation and administration
Security+ or higher (not required, but valued)
Veteran or military spouse
Performance Standards
Government surveillance is conducted monthly by the Contracting Officer's Representative against defined service summary metrics, including customer service (no more than one valid complaint per month, no repeat offenses), no-exception annual inventory completion, on-schedule system refresh, DETN availability, and daily QOLNET operation within tolerance.
The selected candidate is the entire IT function for this facility. You will own the full stack — endpoints, servers, network infrastructure, physical security systems, SharePoint, and the Education Center database — and report directly to the BTES Team Leader with COR oversight.
Note on clearance: No collateral clearance is required for this position. Selected candidate must complete a National Agency Check, initiated within the first week of performance, and obtain a Contractor Access Card on day one. Derogatory information surfaced during the NAC that would prevent maintaining suitability will result in removal from the contract. Candidates who already hold or have held a clearance, or who have a current favorable investigation on file, will onboard significantly faster and are strongly encouraged to apply.
Core Responsibilities
Endpoint & Server Administration
Immediate on-site support for testing computers, workstations, servers, printers, fax machines, satellite receivers, switches, routers, and peripherals
Full lifecycle asset accountability from receipt through disposal using BECO-provided products
Execute annual physical/visual inventory of all assigned systems (no-exception performance threshold)
Program, maintain, and execute the computer refresh schedule on a designated rotating cycle
Network & Infrastructure
Provide network architecture recommendations and implementation support
Develop and maintain facility blueprints for current and planned spaces
Physical installation including cable runs in ceilings, baseboards, and walls from a central location
Monitor, operate, and maintain QOLNET within Education Services facilities to established norms and tolerances
Information Security & Physical Security
Establish and follow procedures for safeguarding all critical data IAW DoD, AF, and AFGSC guidance
Install, operate, and maintain the video surveillance system (server, switches, cameras, software); maintain minimum 45-day recording retention; support legal/A/V records requests
Review building security procedures; change entryway cyber lock combinations at least annually
Instruct BTES personnel on X-07/X-09 secure container lock programming; relocate safes as required
Deliver information security education to Education Center personnel
Systems, Data & Applications
Install, maintain, and upgrade the Education Center primary database; execute safe data migrations
Maintain the BTES SharePoint site and its integration with the AFGSC BTES web presence
Maintain, operate, and schedule the DETN satellite training system
Develop tracking systems and facility diagrams with associated databases for fault and implementation tracking
Train Education Center staff on mission software; support on-base university partners
Required Qualifications
Requirement Detail
Experience 2–5 years hardware and software application support
Certifications Current CompTIA A+ AND CompTIA Network+ (both mandatory)
Recency Minimum 1 year related professional/volunteer experience within the last 2 years
Platforms Windows Enterprise 10 & 11; Microsoft 365 Office Enterprise; BECO products
Regulatory Demonstrated knowledge of Air Force computer/network security regulations
Technical Standard installation practices for electronic, network, and video surveillance equipment
Domain Working knowledge of foreign language (DLPT) and PME testing environments
Suitability Ability to pass National Agency Check; obtain Contractor Access Card
References Verifiable professional references required
Preferred Qualifications
Prior support to an Air Force Education Center, BTES, or military testing facility
Existing familiarity with AFGSC operations or prior Barksdale AFB base access
Current or prior DoD suitability determination / favorable background investigation on file
SharePoint site administration
IP-based video surveillance system installation and administration
Security+ or higher (not required, but valued)
Veteran or military spouse
Performance Standards
Government surveillance is conducted monthly by the Contracting Officer's Representative against defined service summary metrics, including customer service (no more than one valid complaint per month, no repeat offenses), no-exception annual inventory completion, on-schedule system refresh, DETN availability, and daily QOLNET operation within tolerance.
group id: 91122663