ServiceNow Developer

MANTECH seeks a motivated, career and customer-oriented ServiceNow Developer to join our team in Lexington Park, MD. This is a hybrid position with 4 days onsite and 1 day remote.

The ServiceNow developer, will be responsible for configuring ServiceNow components and developing customized solutions within the ServiceNow platform.

Responsibilities include, but are not limited to:

• Design, develop, and deploy ServiceNow solutions across SPM, ITSM, ITOM, CMDB, and various scoped applications integrations utilizing best-practice coding standards.
• Analyze requirements, user stories, and wireframes to deliver performant technical solutions.
• Develop workflows, business rules, UI policies, and sophisticated automation utilizing Flow Designer and Integration Hub.
• Perform code reviews, define enterprise development standards, and enforce security best practices.
• Troubleshoot and resolve platform issues while maintaining system reliability and performance and execute ServiceNow platform upgrades, patching, and the deployment of new modules.
• Create technical documentation and provide training and guidance to organizational stakeholders.
• Ensure compliance with RMF, FedRAMP, and other mandatory federal security frameworks and support the software accreditation process

Minimum Qualifications:

• 5+ years of progressively responsible experience specializing in ServiceNow development.
• Active ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certifications.
• Experience in JavaScript, Glide APIs, and ServiceNow Studio, with significant experience across ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub.
• Established track record navigating Agile/Scrum methodologies.
• Proven ability supporting the Risk Management Framework (RMF) and federal software accreditation processes.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
• ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM)
• Motivated self-starter with exceptional interpersonal skills and the ability to lead remote teams.
• Prior experience supporting federal agencies or defense programs

Security Clearance Requirements:

• US citizenship with the ability to obtain a Secret Clearance

Physical Requirements:

• Must be able to remain in a stationary position 50%
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations