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Deputy Chief of Staff

Serco Inc.

Posted today

Job Requirements

Arlington, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description

Position Description & Qualifications

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.

Must be obtain a U.S. Department of War (DoW) Secret security clearance.

DRPM Subs is responsible for :

The acquisition of COLUMBIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

The acquisition of VIRGINIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy's newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class's capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

Serco supports the US Navy as a prime for SHAPM contract supporting the acquisition of submarines and surface vessels.

The Deputy Chief of Staff serves as a seasoned advisor to executive leadership and is responsible for coordinating strategic initiatives, executive operations, organizational planning, and cross-functional execution in support of the Submarine Industrial Base. This position partners directly with senior executives to advance mission priorities that strengthen the Nation's maritime industrial base, improve operational effectiveness, and support Department of Defense and Navy modernization objectives.

The Deputy Chief of Staff provides executive-level leadership across organizational operations, strategic planning, stakeholder engagement, executive communications, facilities management, policy implementation, and special projects while ensuring alignment of organizational priorities with Navy and defense industrial base objectives. The Deputy Chief of Staff leads the planning and optimization of mission-critical operations, providing strategic insights and ensuring alignment with organizational goals.

This position operates in a fast-paced executive environment requiring exceptional judgment, organizational leadership, discretion, and the ability to manage multiple high-visibility initiatives simultaneously.

In this role, you will:
  • Serve as principal advisor to executive leadership on organizational priorities, strategic initiatives, and executive office operations.
  • Partner with the Chief of Staff to coordinate executive activities and ensure alignment of strategic objectives across multiple organizations.
  • Lead planning, coordination, and execution of executive meetings, leadership engagements, strategic reviews, and governance activities.
  • Lead and document mission requirement generation.
  • Oversee documentation and reporting activities - Prepare executive briefings, decision papers, congressional responses, white papers, strategic communications, presentations, and talking points for senior leadership.
  • Coordinate enterprise-wide initiatives involving government organizations, defense contractors, shipbuilders, suppliers, and industry stakeholders.
  • Lead cross-functional teams responsible for executing strategic initiatives supporting the Submarine Industrial Base and defense industrial base modernization.
  • Manage executive office operations, including scheduling, action item management, executive correspondence, and leadership communications.
  • Direct organizational operations, facilities management, workplace services, space planning, and continuity of operations activities.
  • Develop and implement Standard Operating Procedures (SOPs), governance processes, and organizational workflows that improve efficiency, accountability, and operational performance.
  • Develop and refine Concept of Operations (CONOPs).
  • Lead organizational change initiatives, office relocations, and operational transition efforts while ensuring uninterrupted mission support.
  • Support development of strategic plans, performance metrics, organizational assessments, and executive reporting.
  • Provide strategic operational planning and execution support.
  • Assist with budget planning, resource management, workforce planning, and organizational performance tracking.
  • Conduct in-depth program analysis and performance assessments.
  • Coordinate engagement with Department of Defense organizations, Program Executive Offices, NAVSEA, shipbuilders, suppliers, industry associations, and other government stakeholders.
  • Communication effectively with stakeholders to ensure coordination.
  • Support supply chain resilience initiatives through collaboration with government and industry partners to strengthen supplier capability and capacity.
  • Conduct risk assessment and manage mitigation strategies.
  • Identify organizational risks and develop mitigation strategies that support mission execution and long-term strategic objectives.
  • Manage multiple high-priority projects with competing deadlines while maintaining compliance with security, contractual, and organizational requirements.


To be successful in this role, you will have:
  • To obtain a DoW Secret security clearance.
  • U.S. citizenship is required.
  • Bachelor's degree in Business Administration, Public Administration, Management, Engineering, Organizational Leadership, or related discipline.
  • Minimum of 15 years of progressively responsible experience supporting Department of Defense, Navy, shipbuilding, acquisition, or defense industrial base organizations.
  • Minimum of 7 years supporting senior executive leadership, Program Executive Offices, Flag Officers, or Senior Executive Service (SES) personnel.
  • Demonstrated experience managing executive office operations and organizational initiatives.
  • Experience leading strategic planning efforts and cross-functional organizational initiatives.
  • Proven ability to work independently and in a team.
  • Experience preparing executive-level briefings, congressional responses, decision papers, and strategic communications.
  • Knowledge of Department of Defense acquisition processes, shipbuilding programs, and defense industrial base operations.
  • Experience managing complex projects involving multiple stakeholders across government and industry.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills. Overall excellent communication abilities.
  • Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, PowerPoint, Excel, and Word.
  • Strong technical and analytical skills.
  • To be able to travel (10%).

Preferred Qualifications
  • Experience supporting Submarine Industrial Base initiatives.
  • Experience with NAVSEA, PEO Ships, Maritime Industrial Base programs, or Navy acquisition organizations.
  • Knowledge of Supplier to Ship (S2S), Supply Chain Risk Management (SCRM), industrial base resilience, and supplier engagement.
  • Experience supporting congressional inquiries, GAO audits, acquisition reporting, or executive governance.
  • Experience with Earned Value Management (EVM), Integrated Master Schedules (IMS), defense financial management, and acquisition reporting.
  • Experience coordinating with shipbuilders, defense contractors, and Original Equipment Manufacturers.
  • Project Management Professional (PMP), Lean Six Sigma, DAWIA, or equivalent certification.


If you feel your skillset is a match to the requirements, then you should be ready to take the next step of your career path, apply today!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan


To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
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About Us
Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation. Discover your place in our world.

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Job Category
Management
Clearance Level
Secret
Employer
Serco Inc.