Job Requirements
Norfolk, VA
Secret Polygraph Unspecified
Career Level not specified
Salary not specified
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Job Description
Position Description & Qualifications
Are you a recent engineering graduate or early-career engineer ready to make a meaningful impact? This role offers an excellent opportunity to build your technical skills while supporting a mission that strengthens military defense and helps protect U.S. military personnel. You will apply curiosity, sound problem-solving, and a collaborative mindset to a critical public safety and physical security program.
You will join a large technical team that works closely with customers, experienced engineers, field technicians, and support teams to deliver reliable, high-quality service.
This position is available in two locations; Norfolk, VA or San Diego, CA.
In this role, you will:
To be successful in this role, you will have:
Additional desired experience and skills:
If you are interested in building your engineering career while supporting the U.S. military and working with a dedicated technical team, we encourage you to apply for immediate consideration. The application only takes a few minutes and is an important step toward a rewarding career supporting national security.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
Are you a recent engineering graduate or early-career engineer ready to make a meaningful impact? This role offers an excellent opportunity to build your technical skills while supporting a mission that strengthens military defense and helps protect U.S. military personnel. You will apply curiosity, sound problem-solving, and a collaborative mindset to a critical public safety and physical security program.
You will join a large technical team that works closely with customers, experienced engineers, field technicians, and support teams to deliver reliable, high-quality service.
This position is available in two locations; Norfolk, VA or San Diego, CA.
In this role, you will:
- Travel as needed and work with integrated electronic systems and support teams to provide on-site and remote technical support to field engineers and technicians worldwide.
- Support hardware and software baseline and configuration management activities.
- Continue developing the knowledge, skills, and experience needed to become a future subject matter expert.
- Develop clear, accurate, and testable operating procedures.
- Support software analysis, testing, debugging, maintenance, and limited programming activities.
- Help identify application issues, support solution development, and assist with implementing approved changes.
- Respond to corrective and preventive maintenance service calls.
- Meet contract service level agreement requirements.
To be successful in this role, you will have:
- The ability to obtain and maintain a Secret security clearance.
- US Citizenship
- Bachelor's degree in Electrical or Electro-Mechanical Engineering from an accredited institution.
- A degree in General Engineering, Mechanical Engineering, Computer Engineering, Computer Science, Information Technology, or a related technical field may be acceptable if all other requirements are met.
- Foundational understanding of engineering principles, product lifecycle support, integration, verification and validation, and system sustainment.
- Ability to support system diagnostics, troubleshooting, and repairs.
- Familiarity with electronic, hydraulic, and electromechanical systems troubleshooting.
- Ability to read and interpret drawings, technical diagrams, schematics, and manuals.
- Ability to collaborate with internal teams and external stakeholders to resolve technical issues.
- Ability to accurately document maintenance activities, repairs, and corrective actions.
- Ability to travel CONUS/OCONUS as needed (up to 50%).
- Interest in learning and working with the following systems or technologies:
- Access-controlled vehicle and pedestrian gates
- CCTV and video surveillance systems
- Automated Vehicle Gate systems
- Programmable Logic Controllers
- Electronic security systems or access control platforms
- Card readers and access control logic
- Vehicle barriers and bollards, including hydraulic and electromechanical systems
- Mass notification and emergency alert systems
- Alarms, intrusion detection systems, and sensor networks
- Emergency Operations Centers or Dispatch Centers
- General electronics troubleshooting, maintenance, and repair
Additional desired experience and skills:
- An Active Secret Clearance
- Master's degree in a related engineering or STEM field.
- Experience supporting physical security, electronic security, access control, intrusion detection, video surveillance, perimeter security, and force protection systems.
- Experience with aircraft maintenance or other complex mechanical, electrical, or electronic systems.
- Knowledge of DoD acquisition, engineering, cybersecurity, logistics, sustainment, or configuration management processes.
- Experience with configuration management tools, database tools, data visualization tools, and dashboards.
- Experience preparing program-level briefings, technical reports, engineering recommendations, and customer decision packages.
- Professional certifications such as PE, ASEP/CSEP, Security+, or another related technical certification.
If you are interested in building your engineering career while supporting the U.S. military and working with a dedicated technical team, we encourage you to apply for immediate consideration. The application only takes a few minutes and is an important step toward a rewarding career supporting national security.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
group id: 10118317
